Ratings based on 208 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 May 2024
Everything was very clean and well appointed.
5 out of 5
by A verified traveler

Posted 23 Mar 2024
The staff were very friendly and helpful. Both the room and bathrooms very clean and fresh the room was spacious and had an area to make coffee and tea
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 7 Jan 2024 on Wotif
Cleanliness Excellent staff service
5 out of 5
by A verified traveler

Great location and lovely staff

Posted 6 Nov 2023 on Hotels
Had a fabulous 2 night getaway at the Healesville Hotel. The location was spectacular right in the heart of town. Pub was lively and had a great beer garden. Bit noisy later on but earplugs were provided. Shared bathroom was not problem, never had to wait and loved the old world charm of the place. Would definitely recommend and would stay again.
4 out of 5
by A verified traveler

Posted 5 Nov 2023
Clean and tidy room. Communal toilet and shower not ideal
5 out of 5
by A verified traveler

Posted 4 Nov 2023
Nice and clean, lots of character. Helpful staff with easy check in and right in the heart of town, short walk to all local attractions. Would happily stay again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2023 on Wotif
1 out of 5
by A verified traveler

Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Shasta, Hotel Management
Hi Michael,I can see from you review that you did not have a very good experience at our hotel for your stay with us on Friday 29th September. I'm very sorry that it was not an enjoyable stay for you and we would very much like to improve in the areas that you felt let our accommodation down.We would really appreciate some feedback from you so we can improve our services and accommodation for our guests in the future.Kind Regards,Shasta
4 out of 5
by A verified traveler

Posted 15 Sep 2023 on Lastminute
A pleasant stay over 4 nights. The share bathroom was assisted by having 2 bathrooms and a wc. So no waiting.