Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
It was an enjoyable trip
Comment from Hotel Management
10 Jun 2024 by General Manager, Hotel Management
Dear Charles,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope you return soon.
by A verified traveler
Posted 31 May 2024
N
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
It was a pleasure hosting you at Hampton Inn Melbourne-Viera. Thank you for joining us!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
13 Jun 2024 by bb, Hotel Management
Thank you.
by A verified traveler
Posted 17 May 2024
Close to Space Coast stadium. Lots of shops and eats close. Breakfast was good. Pool was small but the boys still enjoyed their fun😊
Comment from Hotel Management
20 May 2024 by jc, Hotel Management
Thank you for the nice comments we are glad you enjoyed your stay.
by A verified traveler
Posted 15 May 2024
Great clean hotel with an amazing breakfast, would stay again.
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Dear Jeffrey,Thank you for taking a moment to review your recent stay! We are delighted you thoroughly enjoyed your experience, and we appreciate your kind words about our impeccable facilities and delicious breakfast offerings. It was truly a pleasure having you here, and we hope you return soon!
by A verified traveler
Posted 13 May 2024
Great
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear Stefanie,It warms our hearts to know that you had a great time with us overall and we trust that everything was in order for your visit. We hope you had a chance to explore our great location near Port Canaveral and the Brevard Zoo while you were here. Thank you so much for the five-star rating, and we hope to see you again in the future.
by A verified traveler
Posted 11 May 2024
The hotel was clean and everyone at the front desk we met was very nice. The free breakfast had many options and the woman working there was super friendly.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Kim,It was a pleasure hosting you at Hampton Inn Melbourne-Viera! We're glad our attention to cleanliness and service impressed you and that you enjoyed breakfast. The next time you're in the area, please come see us again.
by A verified traveler
Posted 9 May 2024
The staff was fantastic, super nice. I would have given it 5 stars all round but the 3rd floor hall carpet was stained and my room smelled like wet dog and urine. Breakfast was great and the common area for breakfast was very clean
Comment from Hotel Management
10 May 2024 by General Manager, Hotel Management
Dear Jehdia,We're thrilled to hear that you found our staff fantastic and enjoyed the breakfast and clean common area. However, we're genuinely sorry for the issues you encountered with the cleanliness and odor in your room and hallway carpet. Your feedback is invaluable, and we'll address these issues promptly with our team to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay.
by A verified traveler
Posted 3 May 2024
The location is great. It’s near everything.
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Dear Carla,Thank you for reviewing your stay with us at Hampton Inn Melbourne-Viera! We're happy you enjoyed our prime location near Port Canaveral and the Brevard Zoo. We hope you had the chance to explore all that the area has to offer while you were here. It would be our pleasure to welcome you back anytime for another terrific getaway.
by A verified traveler
Posted 2 May 2024
Room had an odor. The door lock to bathroom was broken. Overall dated bath, but overall looked clean. Dining area was modern and comfortable. Halls were fine.
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Dear John,Thank you for taking a moment to share your thoughts. We're pleased that the high standards of cleanliness we adhere to were reflected in your stay, and we appreciate you mentioning our lovely dining area. However, we regret your disappointment with our accommodations. Your feedback will be shared with the respective teams to ensure any necessary repairs are made and any odor concerns are resolved swiftly. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.
