Ratings based on 412 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
So clean and well kept. Great staff!! Pet friendly
by A verified traveler
Posted 2 Jun 2024
This place was great , very clean and friendly staff.
Comment from Hotel Management
3 Jun 2024 by Hotel Management, Hotel Management
Dear Evelinette, Thank you for your kind words! We're thrilled to hear you had a great stay at Extended Stay America. Our team takes pride in providing a clean and welcoming environment. Each department plays a part and works hard to ensure every guest has a fantastic experience while they are away from home. It's always nice to hear their devotion recognized; we will enjoy sharing this with everyone. We look forward to hosting you again soon! Sincerely, Hotel Management
by A verified traveler
Posted 2 Jun 2024
Great and simple stay. Clean and safe😀
Comment from Hotel Management
2 Jun 2024 by Hotel management, Hotel Management
Dear Christina, Thank you for your positive feedback. We are delighted to read you had a great and simple stay at Extended Stay America. Your comments about our clean and safe environment are much appreciated. We look forward to welcoming you back soon.Sincerely,Hotel Management
by A verified traveler
Posted 28 May 2024
The hotel was clean but noisy.
by A verified traveler
Posted 27 May 2024
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by A verified traveler
Posted 27 May 2024
Everything was very nice and clean staff was very helpful and professional. I believe they went beyond expectations to help assist with anything very efficiently. I didn't like the fact the wifi kept going out and the prices of the internet. I also didn't like the hallways were very hot like the ac was broken. I didn't like the fact there was no oven like the others extended stays. The bed was very uncomfortable.
Comment from Hotel Management
27 May 2024 by Hotel Management, Hotel Management
Dear Jasmine, Thank you for evaluating your recent stay with us and reviewing our hotel. We are thrilled that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We appreciate you pointing out specific items that you loved and also areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. It was a pleasure hosting you, and we look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
by A verified traveler
Posted 27 May 2024
Was easy access and great price
by A verified traveler
Posted 25 May 2024
Good
Comment from Hotel Management
26 May 2024 by Hotel Management, Hotel Management
Dear Janet, Thank you for your feedback. We’re glad you had a positive experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 23 May 2024
This is an excellent location the staff is super friendly and helpful. I had rsv issue and Maggie took care of everything- even called me at work. Just one thing - the hallways are very warm & the ac in my room is very humid . The fan in the bathroom doesn’t ever go off - otherwise I plan to stay here again !
Comment from Hotel Management
24 May 2024 by Hotel Management, Hotel Management
Dear jackie, Thank you for your positive feedback about Extended Stay America! We're delighted to hear about your excellent experience with our staff, especially Maggie's assistance. We appreciate your valuable feedback regarding the temperature and AC issues, and we'll address them promptly. We look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
