Ratings based on 993 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Apr 2024
The room was not clean, when I asked if they could someone, they didn’t anyone!
2 out of 5
by A verified traveler

Posted 5 Apr 2024
We dont like it basically because the room is so small . it is hard for 2 people to walk around.
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Great space and location.
3 out of 5
by A verified traveler

Posted 19 Mar 2024
There was no wall sockets near the bed and while I didn’t think this would be an issue. It was. The rooms are also small and boring. Very average for the price I paid. I probably wouldn’t recommend or stay again as having a phone next to me while it charges was important at this time of stay
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2024 on Wotif
4 out of 5
by A verified traveler

Posted 26 Jan 2024 on Lastminute
Clean and affordable
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 21 Jan 2024 on Wotif
Room had everything you would require for short stay,mine was 1 night, small rooms but comfortable great location
5 out of 5
by A verified traveler

Comfortable Clean Convenient Courteous Quiet

Posted 20 Jan 2024 on Hotels
Essence Carlton was a great place to stay. Staff were great. Room was well presented and clean and it was diligently serviced daily. Bed and pillows were very comfortable. TV and remote worked well. AC was ready to use and worked well cooling from17-23C. Sure the room was small but we expected that. The tram stop was conveniently located 50m down the road. Room 341 was quiet with a window which opened to a grassed area. Great value for money hotel.
Comment from Hotel Management
20 Jan 2024 by Essence Hotel Carlton , Hotel Management
Dear Raffaele, Thank you for taking the time to share your positive experience at Essence Carlton. We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to welcoming you back for another enjoyable stay in the future. Thank you.
5 out of 5
by A verified traveler

Good stay

Posted 19 Jan 2024 on Hotels
The Good Clean room with shampoo and towels The Bad They could offer more soap pellets
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