Ratings based on 1,275 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Carpet was clean but old, so my daughter had cough.
Comment from Hotel Management
26 May 2024 by Elizabeth Docklands Private Collection, Hotel Management
Hi Satomi, We would have appreciated you mentioning this during your stay so we could have resolved the situation. Thank you
by A verified traveler
Posted 29 Mar 2024
Many restaurants are closed & not lively!
Comment from Hotel Management
8 Apr 2024 by Elizabeth Docklands Private Collection, Hotel Management
Thank you Yolanda however this review should be about our company and service. We have nothing to do with the restaurants.
by A verified traveler
Posted 21 Mar 2024
Property was fabulous. Staff friendly and extremely helpful. Loved our stay.
Comment from Hotel Management
8 Apr 2024 by Elizabeth Docklands Private Collection, Hotel Management
Thank you so much Helen, we are glad you enjoyed your stay and we do hope we can welcome you back again in the future.
by A verified traveler
Posted 11 Mar 2024
Book direct with the property to get free parking. Don't expect housekeeping which should be included
Comment from Hotel Management
11 Mar 2024 by Elizabeth Docklands Private Collection, Hotel Management
Hi Ed, We are self contained serviced apartments and we do not service for bookings of less than 7 nights. We do hope to welcome you have in the future.
by A verified traveler
Posted 9 Mar 2024 on Wotif
Comment from Hotel Management
8 Apr 2024 by Elizabeth Docklands Private Collection, Hotel Management
Thankyou so much for your review.
by A verified traveler
Posted 27 Feb 2024
We got room 905. Perfect with an ocean view. The place was great. Big, walk in shower, Netflix tv, great water view. Big kitchen with comfy couches and the deck view was awesome.
Comment from Hotel Management
11 Mar 2024 by Elizabeth Docklands Private Collection, Hotel Management
Hi Jeffrey, thank you for your kind words and we do hope we can welcome you back again in the future.
by A verified traveler
Excellent
Posted 19 Feb 2024 on HotelsWe would definitely stay here again.
Comment from Hotel Management
11 Mar 2024 by Elizabeth Docklands Private Collection, Hotel Management
Thanks Todd and we hope to welcome you back again in the future.
by A verified traveler
Posted 7 Feb 2024 on Wotif
The unit was neat and tidy with an amazing view. It was easy to get around to all the locations we wanted to go without having to move the car at all during our stay.
Comment from Hotel Management
11 Mar 2024 by Elizabeth Docklands Private Collection, Hotel Management
So glad you enjoyed your stay Tamara and we do hope we can welcome you back again in the future.
by A verified traveler
Posted 1 Feb 2024
Great location with beautiful sunset views. The free Melbourne tram runs right outside the building & we were able to explore all of downtown Melbourne easily, with no need for Uber or taxi. Also really convenient to have a staffed office just across the street for any questions or necessities.
Comment from Hotel Management
1 Feb 2024 by Elizabeth Docklands Private Collection, Hotel Management
Thank you Sue for your kind words. We are so glad you enjoyed your stay and we do hope we can welcome you back again in the future.
by A verified traveler
Apartment in Docklands
Posted 21 Jan 2024 on HotelsThis apartment was really handy to everything especially to tram stops & Southern Cross Train station, fantastic view from the room, plenty of space, easy check in & check out!
Strongly recommend for couple wanting a a few days in Melbourne, has an indoor pool too
Comment from Hotel Management
1 Feb 2024 by Elizabeth Docklands Private Collection, Hotel Management
Thank you RH+F for your feedback. We are so glad you enjoyed your stay with us and we do hope we can welcome you back again in the future.
