Ratings based on 1,596 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Room was in really poor condition, so much so I took photos upon arrival because I was concerned they'd hit me up for it.
Photos listed are not at all reflective of the real thing.
WiFi didn't work first night and customer service couldn't help me. In fact he was flat out rude.
Wouldn't recommend to anyone.
by A verified traveler
Posted 17 Mar 2024
We had to change room due to telly nit working and air conditioning leaking water
by A verified traveler
Posted 28 Jan 2024 on Wotif
The beds were old box spring and creaking and could feel the springs when laying down. The couches were not comfortable to sit on and the dining table is too big for that space and unpractical. The noise from the neighbours was loud and we had to knock on their door to ask them to quiet down at 11:30pm! The bathroom was nicely renovated compared to the rest of the unit. A new couch and new mattresses would help greatly. The unit is in a good location to the city and parking was convenient. The manager was easy to get in touch with and made check in easy.
by A verified traveler
Posted 28 Jan 2024 on Wotif
I did not feel safe around the area
There were Salvation Army homeless people staying there
The room was clean but for the price was small and basic
It was overpriced for where it was
by A verified traveler
Posted 23 Jan 2024
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Great Location
Posted 4 Jan 2024 on HotelsTeam members most helpful and Curtis. Excellent location within walking distance of the CBD. and everything that Melbourne has to offer.
Comment from Hotel Management
12 Jan 2024 by HOTEL MANAGER, Hotel Management
Hello Robert,Thank you for taking time out of your day to share your experience with us. We are pleased to hear that you find our location to your liking and glad to hear that overall your experience was positive. Thanks again, and have a great day!
by A verified traveler
A guy from Croatia and Ms Anjali thank you !
Posted 31 Dec 2023 on HotelsI would like to extend my thank you to Mr Croatia one of the staff of city edge apartment who have shown a great hospitality and very helpful and kind gesture. I would like say thank you to Ms Anjali the amazing hospitality that she has demonstrate. She is very friendly and very respectful. City edge Apartment ih Melbourne is highly recommended very spacious and ideal to traveller with family or a group - onece again thank you a guy from croatia and to Ms Anjali- keep up the good work..
Comment from Hotel Management
12 Jan 2024 by HOTEL MANAGER, Hotel Management
Dear Peejay,Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.Best Regards
by A verified traveler
Posted 25 Dec 2023 on Wotif
Walking distance to where I needed to go. Or close to public transport.
Comment from Hotel Management
12 Jan 2024 by HOTEL MANAGER, Hotel Management
Dear Judith,We are glad that you found our location convenient and glad to hear that overall your experience was positive. We hope to welcome you back to the hotel soon!Kind regards
by A verified traveler
Pay for what you get
Posted 24 Dec 2023 on HotelsPay for what you get, so it was average.
Great location, had off street parkink available.
Comment from Hotel Management
12 Jan 2024 by HOTEL MANAGER, Hotel Management
Hello Peter,Thank you for your review. We are pleased to hear that you find our location to your liking and glad to hear that overall your experience was positive. Thanks again, and have a great day!
