Ratings based on 974 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
It was good!
by A verified traveler
Posted 21 Apr 2024
All Good, Very recommanded !!
Comment from Hotel Management
24 Apr 2024 by CitiClub Hotel , Hotel Management
Hi Aisah, Thank you for choosing to stay with CitiClub Hotel. We are delighted to see you had anenjoyable stay. A warm welcome awaits your next stay.Warm Regards,CitiClub Hotel
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 8 Apr 2024
It was lovely overall.
by A verified traveler
Posted 4 Mar 2024
Great location. Very nice room for a low price
Comment from Hotel Management
16 Mar 2024 by Citiclub Hotel , Hotel Management
Thanks for taking the time to share your prestigious opinion on Citiclub Hotel. We take pride in giving outstanding customer service and are overjoyed to receive your compliments and appreciation.
by A verified traveler
Posted 18 Feb 2024
Excellent reasonably priced accommodation in the heart of the city.
The staff were fantastic. Security was good as they locked main doors at 8pm and entry was then only right into a secure foyer.
Excellent restaurants and cafes were just a few steps away. Trams in the city are free which was very handy.
Rooms were basic but I'd thoroughly recommend this accommodation.
Comment from Hotel Management
26 Feb 2024 by Citiclub hotel , Hotel Management
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our accommodation to be excellent, reasonably priced, and well-located in the heart of the city.It's fantastic to know that you enjoyed the attentive service from our staff and felt secure with our effective security measures. We're also pleased that the proximity to excellent restaurants and cafes, as well as the convenience of free trams in the city, added to the overall positive experience.Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by JT, Hotel Management
Thank you for your 8/10 rating on Hotels.com! We're delighted you enjoyed your stay at Citiclub Hotel. Your feedback is valuable, and we'll continue striving to enhance our guests' experiences. We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 29 Jan 2024
The king deluxe room really suited the needs for myself my husband and my son, who was very comfortable in a separate room on the sofa bed. Large enough for all of us to spend 5 days in close contact with each other without getting in each others way.
Comment from Hotel Management
1 Feb 2024 by JT, Hotel Management
Thank you for your 5/5 review! We're thrilled to hear that our King Deluxe Room met the needs of your family, providing comfort and space for your 5-day stay. It's wonderful to know that you all enjoyed your time with us. We hope to welcome you back soon!
by A verified traveler
Posted 22 Jan 2024 on Hotels
The female front desk staff is polite, friendly and helpful. However, the other male staff I met in the evening was very rude. The room was clean and quite spacious compare to other budget hotels. Big screen TV is best thing. Music from the pub downstairs was very loud. I could hear the beat goes boom boom until 4am.
Comment from Hotel Management
1 Feb 2024 by JT, Hotel Management
Thank you for your feedback. We appreciate your positive comments about our female front desk staff, cleanliness, and spacious rooms. We apologize for any inconvenience caused by the loud music from the pub. We'll address the issue with our team to ensure a better experience in the future.
