Ratings based on 982 Verified Reviews

4.2 out of 5
98% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Sep 2024
safe secure and great location in the heart of the city
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Close to tram and lane of foodshops
Comment from Hotel Management
17 Sep 2024 by HD, Hotel Management
Dear Jean,Thank you for taking the time to review Causeway 353 Hotel. We are extremely happy to find out that you had a great stay with us during your visit to Melbourne. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you again for taking the time to provide your feedback and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaGeneral Manager
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Hotel’s locate for restaurants, transport & shopping is excellent. Staff were most helpful & professional at all times.overall 11out of 10!!!
Comment from Hotel Management
2 Sep 2024 by HD, Hotel Management
Dear Wendy,Thank you for taking the time to review Causeway 353 Hotel. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaGeneral Manager
1 out of 5
by A verified traveler

Posted 21 Aug 2024
Comment from Hotel Management
27 Aug 2024 by HD, Hotel Management
Dear Sandra,Thank you for taking the time to review Causeway 353 Hotel. Please accept my sincere apologies for not been able to meet your expectations. Guest satisfaction is our top most priority and we would have liked to find out your feedback regarding your experience in order to rectify the issues to better serve all our guests.It is our sincere hope that you will provide us the opportunity of serving you better in the near future.Kind regardsHimal De SilvaGeneral Manager
5 out of 5
by A verified traveler

Posted 4 Aug 2024
The location was perfect for our weekend stay
Comment from Hotel Management
7 Aug 2024 by HD, Hotel Management
Dear David,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you for choosing Causeway 353 Hotel for your stay and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Great location. Room quiet with good facilities
Comment from Hotel Management
7 Aug 2024 by HD, Hotel Management
Dear Anne,Thank you for taking the time to review Causeway 353. We are extremely happy to find out that you had a great stay with us during your visit to Melbourne. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you again for taking the time to provide your feedback and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaGeneral Manager
5 out of 5
by A verified traveler from CRAIGIEBURN

Posted 28 Jul 2024
Comment from Hotel Management
19 Aug 2024 by HD, Hotel Management
Dear Ravish,Thank you for taking the time to review Causeway 353 Hotel. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
2 out of 5
by A verified traveler

Posted 27 Jul 2024
Comment from Hotel Management
7 Aug 2024 by HD, Hotel Management
Dear Gretel,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would have loved to hear some feedback regarding your stay to implement the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaGeneral Manager
5 out of 5
by A verified traveler

Posted 20 Jul 2024
Great property, easy access to city and flinders st station. Was good to use for function i went too saved travelling home that night
Comment from Hotel Management
22 Jul 2024 by HD, Hotel Management
Dear Adam,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
4 out of 5
by A verified traveler

Serves it’s purpose.

Posted 21 Jun 2024 on Hotels
Great location, comfortable and clean. Bathroom could do with an overhaul - bath and basin have seen better days.
Comment from Hotel Management
1 Jul 2024 by HD, Hotel Management
Dear Nick,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager