Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Front Office Manager, Hotel Management
Dear Ken ,Thank you for rating us/
by A verified traveler
Posted 8 May 2024
Clean, friendly property.
Comment from Hotel Management
9 May 2024 by Front Office Manager, Hotel Management
Dear Steve ,Thank you for 5 star review. We look forward to welcome you to Buckingham International soon.
by A verified traveler
Posted 29 Apr 2024
Nice and clean. Affordable price.
Comment from Hotel Management
29 Apr 2024 by Front Office Manager, Hotel Management
Dear Alex ,Thank you so much for your kind words and for choosing to stay with us at Buckingham International ! We are thrilled to hear that you have consistently experienced excellent service and cleanliness during your stay. Providing our guests with a comfortable and convenient stay is always our top priority, and we are delighted to know that we have met your expectations.We look forward to welcoming you back for many more enjoyable stays in the future.
by A verified traveler
Posted 18 Mar 2024
Safe
Comment from Hotel Management
18 Mar 2024 by Front Office Manager, Hotel Management
Dear Kian ,Thank you for reviewing us during your recent stay with us.We look forward to welcoming you back to Buckingham International soon.
by A verified traveler
Posted 16 Mar 2024 on Wotif
The property was in a good location and quiet. Facilities could be better. 2 bedroom apartment with one wine glass, no cloth to wipe benches etc and leaves everywhere outside front door.
Comment from Hotel Management
18 Mar 2024 by Front Office Manager, Hotel Management
Dear Cheryl ,Thank you for reviewing us regarding your recent stay with us.We look forward to welcoming you back to Buckingham International soon.
by A verified traveler
Posted 14 Mar 2024 on Wotif
Comment from Hotel Management
18 Mar 2024 by Front Office Manager, Hotel Management
Dear Danielle,Thank you for rating us.
by A verified traveler
Posted 29 Feb 2024 on Wotif
The staff were really affable and helpful. The room was clean, the bed comfy but the shower was lacking. The shower rose was too low and it was a bit claustrophobic. Just a very small thing in an otherwise great stay
Comment from Hotel Management
6 Mar 2024 by Front Office Manager, Hotel Management
Dear Robyn,Thank you for the glowing review. We look forward to welcoming you back to Buckingham International soon.
by A verified traveler from christchurch
Posted 27 Feb 2024
Great location friendly staff love happy hour
Comment from Hotel Management
16 Apr 2024 by Front Office Manager, Hotel Management
Dear Amy and Tracy ,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great experience during your stay at Buckingham International. We appreciate your compliments regarding our convenient location and friendly staff.We look forward to welcoming you back for another enjoyable stay with us.
by A verified traveler
Posted 18 Feb 2024 on Wotif
Run down, but still ok, shower was broken sprayed up the ceiling , but apart from that it was clean and they are renovating 20 room at the moment so at least they are upgrading
Comment from Hotel Management
26 Feb 2024 by Front Office Manager, Hotel Management
Dear Cheryl ,Thank you for reviewing us. We look forward to welcoming you back to Buckingham.
by A verified traveler
No Relaxing Stays Here!
Posted 4 Feb 2024 on HotelsThe hotel is pleasant and functional but the management think it is quite ok to put you in a room next to renovation work and allow workers to start drilling with jackamers at 07:30 in the morning.
Our pleasant weekend was spoilt by a very rude awakening at 07:30.
We were given no warning about any ongoing work and no redress for an unpleasant awakening.
I understand hotels require maintenance and perhaps it is ok if you are traveling on business but DO NOT STAY HERE IF you want a restful leisure trip.
Comment from Hotel Management
6 Feb 2024 by Front Office Manager, Hotel Management
Dear Stephen ,We're sorry to hear about your less-than-perfect experience. Please accept our apologies for any inconvenience you encountered during your stay. We take all our guest feedback seriously and will use it to improve our services.We trust you that you will consider giving us another chance to exceed your expectations.
