Ratings based on 72 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Feb 2024 on Hotels
by A verified traveler
Posted 19 Jan 2024 on Hotels
by A verified traveler
Posted 25 Dec 2023 on Lastminute
Liked friendly and welcoming staff, cleanliness, free coffee tea and bread. Comfortable bed and communal areas.
Only think to be improved is that I wasnt in receipt of the code to get in when I arrived. I didnt have a sim card so couldnt phone. I went away and emailed Frank to get it and then went back. Ideally an automatic email and text giving these details, before check out time would have been good.
Overall this is my favourite accommodation place in Melbourne.
Comment from Hotel Management
25 Dec 2023 by Frank, Hotel Management
Hi Ngaio, we did write to the phone number and email you registered online when you book regarding check in procedure. It is very difficult when the number you provided us cannot receive message, or if you dont check lastminute messaging platform. We had no way to contact you.
by A verified traveler
Posted 10 Dec 2023 on Lastminute
My windows were missing 1 half of the curtain which meant you had a natural alarm clock regardless how tired you are, but hey, cheap
Comment from Hotel Management
10 Dec 2023 by frank, Hotel Management
Thanks for feedback, the curtain issue will be fixed asap
by A verified traveler
Posted 5 Dec 2023
This is a budget stay. They send you an email after booking which had me giggling that really pushed it home. They basically say you don’t pay for extra services so don’t expect them. For me, I got exactly what I paid for. I was excited to try out the capsule pod for a night and it was maybe 15mins from where I’d been earlier. Very convenient. The pods were a bit creaky but overall clean and had all the necessary bits for charging electronics. It gave me a Star Wars/Star Trek vibe and it was fun staying somewhere that looks so much like the places in Japan that I haven’t been able to go. The shower was adequate, got the job done. Decent shared kitchen. From my single night everyone seemed to be aware of each other and were as quiet as they could be. These aren’t soundproof spaces but I didn’t find it a problem. I have chronic pain and health conditions and I was in an upper capsule. I found the little ladder steps to be the easiest I’ve ever used. Very solid, easy to navigate and no foot pain from tiny rungs.
by A verified traveler
Posted 2 Dec 2023 on Wotif
by A verified traveler
Posted 22 Oct 2023 on Wotif
One towel, stained and not even folded, no bed lamps, bed had no frame or bed head, just a matress and base plonked on the floor.no soap in bathroom, no amenities. For very little extra cost this room could have been so much better. Spa out odd order and dirty.
Comment from Hotel Management
22 Oct 2023 by Frank, Hotel Management
Extra towel or soap can be requested. Bleach stain is not dirty stain, it was folded. spa not for public use. Bed was tidy and functional, it was for sleeping not decoration.This is a cheap homestay not a hotel dont come here with hotel expectation.
by A verified traveler
Posted 22 Jun 2023
by A verified traveler
Posted 19 Jun 2023
Good place to stay and Huw the manager there is pretty nice. He does very good and tasty cooks for me. Good experience to share and will choose too for next time.
Comment from Hotel Management
20 Jun 2023 by frank, Hotel Management
thanks
by A verified traveler
Posted 16 Mar 2023
