Ratings based on 55 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
We had to wait 20 mins for someone to come and open the door. Kept knocking on door no one was at reception so we had to ask the neighbors to call the person and then he took another 25 mins to come. Facility was so dirty and no towels in the room
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
30 Dec 2023 by Jaime, Hotel Management
Thank you so much
by A verified traveler
Posted 25 Mar 2023 on Hotels
by A verified traveler
Very nice staff, great looking property but issues
Posted 7 Mar 2023 on HotelsThe manager and worker were very sweet and we loved the look of the property/the rooms but we were disappointed when I couldn't get my toilet to flush (it finally did but then the water ran the entire time), the hot water to work or electricity to be reliable. Also, as nice as the staff was, they spoke no English at all which was difficult. If it wasn't for my broken Arabic, it would have been impossible to communicate with them.
by A verified traveler
Posted 12 Feb 2023
The inside of the Riad is cute and when I have taken guests in the past, they really liked it. It was what they expected of Morocco. But there are also inconveniences and disappointments. Too far into the medina for parking, so get lucky finding a street spot, carrying in your stuff and finding. Dark, depressing, but you could turn on lights. Heater worked, but not the TV. Shower a trickle and you had to hug the wall to get wet. Breakfast too late for us, so no idea if good. Jaime nice, and gave his personal WhatsApp number (which i dont have) in case we needed help. There was another young man on property to open the door when we returned from dinner. Nothing bad, just not really worth repeating again.
by A verified traveler
Posted 18 Jan 2023
Very friendly and clean, in the heart of the old city walking distance to everything. If you like the historic place to stay in this is the one.
Comment from Hotel Management
19 Jan 2023 by Jaime, Hotel Management
Thank you for your kind message, was a pleasure to have you with us
by A verified traveler
Posted 4 Jan 2023 on Hotels
Comment from Hotel Management
7 Jan 2023 by Jaime, Hotel Management
Gracias
by A verified traveler
Posted 3 Jan 2023
Photos are deceptive - Parking is a mile away. The only way to get to the Riad is by walking uphill on a steep filthy road. It is dark and dinghy inside. It was so bad that we had to abandon it and go stay elsewhere.
by A verified traveler
Posted 9 Jul 2022
The staff met us at the market to escort us to the hotel. Awesome. Very appreciated. The breakfast was Devine and customer service was fantastic. Definitely on my list to stay at upon my return. Enjoy. 👍
Comment from Hotel Management
17 Jul 2022 by Jaime, Hotel Management
Thank you so much for your very nice comment
