Ratings based on 21 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Singapore

Posted 16 Dec 2019
A typical working class hotel. Got not much choice as this is the only hotel available, other than it's sister brand hotel 100m away. Can't expect much. Breakfast, lunch, dinner are all in the only restaurant in the first floor, price range above average. Encountered bursts of power outage on the second night of stay.
4 out of 5
by A verified traveler

Posted 1 May 2019 on Hotels
Very good stay at Alto del Sol. Amazing pisco sours!
Comment from Hotel Management
5 Jun 2019 by Hotel Alto del Sol, Hotel Management
Thank You
4 out of 5
by David

I liked the restaurant and the roof tip terracr

Posted 30 Nov 2017 on Hotels
the town has little to offer.the hotel is your lodging and restaurant. I don't have anything to complain about. rooms are small so you will spend time on the 2nd floor or terrace
Comment from Hotel Management
8 Dec 2017
Thank You!
3 out of 5
by A verified traveler

Cobro de impuesto que no corresponde.

Posted 1 Jan 2024 on Hotels
Me fue mal al momento de pagar la cuenta. En mi reserva de Hoteles.com decía claramente que el precio incluía todos los cargos e impuestos, pero al pagar me cobraron el IVA. Uso mucho Hoteles.com y nunca me había pasado esto. Esto hizo que una buena estadía se transforme en una decepción.
5 out of 5
by A verified traveler

BUENÍSMO

Posted 5 Mar 2023 on Hotels
Muy cómodo, céntrico y variedad en el desayuno, excelente
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2022 on Hotels
4 out of 5
by A verified traveler

Cobro erroneo

Posted 18 Sep 2022 on Hotels
Me realizaron un cargo en la tarjeta mayor al que indicaba la aplicación y no me dieron ninguna solución en el hotel
5 out of 5
by A verified traveler

Posted 21 Aug 2022 on Hotels
Comment from Hotel Management
6 Sep 2022 by Team Hotel Alto del Sol, Hotel Management
Gracias
5 out of 5
by A verified traveler

Posted 2 May 2022 on Hotels
Comment from Hotel Management
16 May 2022 by Team Hotel Alto del Sol, Hotel Management
Muchas gracias.
3 out of 5
by A verified traveler

Posted 1 Mar 2022 on Hotels
PESIMA LA LLEGADA, COMPRAMOS UNA ESTADIA CON HABITACION CON VISTA Y CUANDO LLEGAMOS NOS DIERON UNA MIRANDO UN MURO INDICANDO QUE EL HOTEL NO TRABAJA CON USTEDES Y NO SE HACEN RESPONSABLES DE LO QUE SE CONTRATO A TRAVES DE SU PLATAFORMA, HAREMOS EL RECLAMO A TRAVES DE SERNAC.
Comment from Hotel Management
19 Mar 2022 by Equipo Alto del Sol, Hotel Management
Pedimos las disculpas del caso, se levantara el caso.
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