Ratings based on 153 Verified Reviews

4.6 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from London

Posted 27 May 2024
A lovely place in a lovely location. Staff were very helpful and friendly. Highly recommend!
Comment from Hotel Management
28 May 2024 by Elisa -Front Office, Hotel Management
Thank you very much for your excellent review. We hope to welcome you again! Yours sincerely,
5 out of 5
by A verified traveler

Posted 15 May 2024
The price/quality ratio for this hotel is exceptional: the room was very spacious with a small terrace overlooking the lake, the room was quiet, the hotel has beautiful a terrace where you can take the breakfast or a drink from the bar. It was very clean and functional, and the staff is very attentive. Truly a pleasant surprise.
Comment from Hotel Management
16 May 2024 by Elisa -Front Office, Hotel Management
Thank you for the excellent review. We hope to welcome you back! Kind regards
5 out of 5
by A verified traveler

Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
7 Oct 2023 by Giulia - Frontoffice, Hotel Management
Thanks for sharing your experience. Kind regards
5 out of 5
by A verified traveler

Posted 24 Sep 2023
Absolutely amazing. Stayed in one of their suites and it was amazing. Highly recommend a stay in this gem of a hotel. Thank you for an extraordinary stay!!
Comment from Hotel Management
24 Sep 2023 by Giulia - Frontoffice, Hotel Management
Dear guest, thank you for sharing your experience, we hope to welcome you again for your next stay on Lake Maggiore.Kind regards
5 out of 5
by A verified traveler from HOLLYWOOD

Posted 22 Sep 2023
Personable & Professional Service. Clean & Well Kept accommodations with Beautiful Views of Lago Di Maggiore.
Comment from Hotel Management
22 Sep 2023 by Elisa -Front Office, Hotel Management
Dear Customer, thank you for sharing your experience at our hotel. We are pleased to have given good service.We look forward to your next stay on the lake!
1 out of 5
by A verified traveler

Don’t go there

Posted 21 Sep 2023 on Hotels
The hotel was fine. The customer service was terrible. I would not stay there ever again or recommend this hotel to anyone. The hotel manager was not a friendly person .
Comment from Hotel Management
22 Sep 2023 by Elisa -Front Office, Hotel Management
Dear Customer,we are sorry that you did not like our customer service. In all the hotels where you will stay you will find 'cancellation policy', unfortunately they are rules to be respected. He booked 2 rooms, the customer service kept the commitment for what was booked.Best regards
4 out of 5
by A verified traveler

Posted 13 Sep 2023
Had a pleasant stay!
Comment from Hotel Management
13 Sep 2023 by Giulia - Frontoffice, Hotel Management
Dear Customer, thank you for sharing your experience. It will be our pleasure to welcome you on your next visit to Lago Maggiore.Kind regards
5 out of 5
by A verified traveler

Posted 5 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Giulia-frontoffice, Hotel Management
Dear Guest,thank you for sharing your experience, we hope you will be our guest again on the next trip to Lake Maggiore.Best regards
5 out of 5
by A verified traveler

Posted 31 Aug 2023
Everything was absolutely perfect 👍
Comment from Hotel Management
31 Aug 2023 by Elisa -Front Office, Hotel Management
Dear Guest, thank you for sharing your experience. We look forward to your next trip to Lake Maggiore.
5 out of 5
by A verified traveler

Excellent boutic hotel. very clean

Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
29 Jun 2023 by Giulia - Frontoffice, Hotel Management
Dear Guests,thank you for sharing your experience. Hoping to host you again, we extend our warmest regards.