Ratings based on 349 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from University Place
Posted 2 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Amazing position and extremely helpful staff. It didn’t have a restaurant for evening meals whilst we were there but there are places to eat close by.
Comment from Hotel Management
1 Jun 2024 by The Royal Victoria, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed our prime location and found our staff to be extremely helpful. We apologize for the inconvenience of not having an evening restaurant during your stay, but we're glad you found nearby dining options. We hope to welcome you back soon!
by A verified traveler
Posted 29 May 2024
May be some improvement for the breakfast - need more ingredients BUT staff is EXCELLENT.
Comment from Hotel Management
29 May 2024 by The Royal Victoria Hotel., Hotel Management
Dear Khelil,Thank you for your review and for staying at the Royal Victoria Hotel. We are pleased to hear that you found our staff to be excellent; your kind words are greatly appreciated.We also appreciate your feedback regarding the breakfast. We are always looking for ways to improve our services, and your suggestion about adding more ingredients is very helpful. We will certainly take it into consideration to enhance our breakfast offerings.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,
by A verified traveler
Posted 17 May 2024
For the price we had expectrd a lot more. Small Hotel. No lounge.
Comment from Hotel Management
17 May 2024 by The Royal Victoria Hotel., Hotel Management
Dear Jon,Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations.As a boutique hotel, we strive to offer a cozy and intimate atmosphere, but we understand that our size and amenities might not suit everyone's needs. Your comments about the lack of a lounge and other facilities are noted, and we will consider them as we work to improve our services.We appreciate your input and hope to have the opportunity to welcome you back in the future with an improved experience.Best regards,
by A verified traveler
Posted 17 May 2024
I highly recommend The Hotel Royal Victoria - Ex British Embassy, Tunis, Tunisia, for any foreign traveler, not because it is centrally located (next to the Medina) and tour companies frequent this area, not because it is an historically important landmark, not because there are local restaurants within walking, not because all the internal woodworking - doors, ceilings, furniture was updated and all are hand painted by local Tunisian craftsman, not because of the fabulous breakfast buffet, but because of the STAFF! Day and Night managers; Omar, Omaima, Ladfe, Security; Mohammed and the two Ladies who create the breakfast Buffet, all are sincerely interested in providing all services that will assist you during your stay and in your travels. I could not have accomplished my goals without their help, THANK YOU to all the HRV STAFF.
Comment from Hotel Management
17 May 2024 by The Royal Victoria Hotel., Hotel Management
Dear Marilyn,Thank you so much for your heartfelt review and for highly recommending The Hotel Royal Victoria - Ex British Embassy, Tunis, Tunisia. We are delighted to hear that our central location, historical significance, beautifully hand-painted interiors, and fabulous breakfast buffet contributed to your positive experience.Most importantly, we are thrilled that our staff made such a lasting impression on you. Your kind words about Omar, Omaima, Ladfe, Mohammed, and our breakfast team mean the world to us. Our team takes great pride in providing excellent service, and it is wonderful to know that they were able to assist you and enhance your stay.We sincerely appreciate your recognition and look forward to welcoming you back to our hotel in the future.Best regards,
by A verified traveler from The Villages
Posted 16 May 2024
Wonderful location, excellent breakfast, helpful staff and the whole hotel is beautifully decorated. Lovely choice of hotel in Tunis!
Comment from Hotel Management
23 May 2024 by The Royal Victoria Hotel, Hotel Management
Dear Mr Gerald ,Thank you very much for reviewing our beautiful establishment. We are truly delighted to hear that you have had an overall great experience with us. We hope to see you soon again. Best regards.
by A verified traveler
Posted 15 May 2024
Beautiful hotel. Great service. Next to Medina
Comment from Hotel Management
16 May 2024 by The Royal Victoria Hotel., Hotel Management
Dear Mr Donald,Thank you for your review, We're delighted to hear that you enjoyed our hotel's central location and the vibrant atmosphere of the surrounding area.
by A verified traveler
Posted 13 May 2024
Property is located well, next to the Medina as well as the Bourghiba Ave. Lots of dining options around. The square and gate infront of hotel makes it a good and festive envirnment in the eveneings. Mohammed, Omar and Umaymah was very helpful. Breakfast was decent.
Comment from Hotel Management
14 May 2024 by The Royal Victoria Hotel., Hotel Management
Dear Mr Moqeem,Thank you for your review, We're delighted to hear that you enjoyed our hotel's central location and the vibrant atmosphere of the surrounding area. It's wonderful to know that Mohammed, Omar, and Umaymah provided you with helpful service during your stay. We appreciate your feedback on the breakfast and will take it into consideration to further enhance our offerings. We hope to welcome you back again soon for another enjoyable stay.Best regards,
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
22 May 2024 by The Royal Victoria Hotel, Hotel Management
Dear Mr Roger,Thank you very much for reviewing our beautiful establishment. We are truly delighted to hear that you have had an overall great experience with us. We hope to see you soon again. Best regards.
by A verified traveler
Posted 30 Apr 2024
This hotel looks beautiful and is very central. However the wifi was unreliable and occasionally inaccessible for some of our group.
Comment from Hotel Management
1 May 2024 by royal victoria , Hotel Management
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel beautiful and appreciated its central location. We apologize for any inconvenience you experienced with the wifi during your stay. Please know that we take your comments seriously and will work to improve the reliability and accessibility of our wifi service for all guests in the future. We hope to have the opportunity to welcome you back again in the future.
