Ratings based on 990 Verified Reviews

3.9 out of 5
76% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Front desk was awesome and the pool and hot tub looked mic! Room was clean and we had a key ng instead of a queen so it was an unexpected upgrade
Comment from Hotel Management
29 Apr 2024 by Lawrence , Hotel Management
Hello Debbie & Darcy , Thank you so much for your great review! we so are lucky to have guests who enjoy their stay and leave such a kind review, I will pass on to our staff . we hope you will visit us again soon . Warm regardsLawrence HGSM
5 out of 5
by A verified traveler

Posted 21 Apr 2024
We had a great stay, friendly staff and a great bed!
Comment from Hotel Management
23 Apr 2024 by Lawrence , Hotel Management
Hello Kathy, nice to hear all went well on your visit . Hope to see you again soon .RegardsLawrence HGSM
4 out of 5
by A verified traveler

Posted 16 Apr 2024
Stayed 3 nights quiet hotel
Comment from Hotel Management
18 Apr 2024 by Lawrence , Hotel Management
Hello Kendra , Thank you so much for your kind review, We are so happy you enjoyed you visit with us . Hope to see you again soon . Have a Super day!RegardsLawrence HGSM
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Property is located close to restaurants ,bars and mall.
Comment from Hotel Management
14 Apr 2024 by Lawrence , Hotel Management
Hello Jennifer, Thank you for your very kind review, hope you will visit us again soon . Have a great day!Warm RegardsLawrence HGSM
1 out of 5
by A verified traveler

Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Lawrence , Hotel Management
Hello Faysal , I'm so sorry about your visit as a returning guest and have had no issues in the past, We really fell short I will personally attend to your reservation should you give us another chance to make it right , always a pleasure to have you with us .
2 out of 5
by A verified traveler

Posted 7 Apr 2024
This property has not been updated since the 1970's. Definitely should not be rated highly
Comment from Hotel Management
11 Apr 2024 by Lawrence , Hotel Management
Dera Herb , we are under renovations you may have noticed the lobby and breakfast areas updated . Rooms are being done with attention to our guests comfort , as to not have crews here when guests want quiet , this process is ongoing and we are so excited to share these upgrades with our amazing guests . RegardsLawrence HGSM
4 out of 5
by A verified traveler

Posted 6 Apr 2024
Breakfast was not up to Super 8 standards. No hot breakfast, just toast, bagels, muffins.
Comment from Hotel Management
11 Apr 2024 by Lawrence , Hotel Management
Hello Ross, thank you for your review, We are looking at other options . The only challenge is to keep the rates reasonable so we offer a great breakfast in the price point of the super 8 . We welcome any feedback . Thank you again .Warm regardsLawrence H GSM
3 out of 5
by A verified traveler from Alexander

Posted 5 Apr 2024
Good cheap place to stay, quiet area, rooms are outdated, pool did not look appealing.
Comment from Hotel Management
5 Apr 2024 by Lawrence , Hotel Management
Hello Michael, Thank you for leaving us a review , Hope to see you again . Have a great day! RegardsLawrence HGSM
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Great hotel and I enjoy the quiet and peaceful
Comment from Hotel Management
31 Mar 2024 by Lawrence , Hotel Management
Hello Tufaina Thank you so much for your kind review! we are so glad you enjoyed your visit . See you again soon .RegardsLawrence HGSM
4 out of 5
by A verified traveler

Posted 30 Mar 2024
Breakfast was yummy. We didn’t love how the heater was so loud and kept us up all night.
Comment from Hotel Management
30 Mar 2024 by Lawrence , Hotel Management
Dear Lexi, I'm sorry to hear of the noise with your heating unit , we are under renovations so we are addressing all the guests concerns .. We hope you will be back to visit so we can show you all the amazing renovations . Take care .RegardsLawrence HGSM