Ratings based on 654 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Great place to stay with children. Everything is centralized and was easy to walk to.
by A verified traveler
Posted 10 Jun 2024
The staff was very friendly and helpful. I would recommend this hotel to anyone. Im definitely would stay here again
Comment from Hotel Management
16 Jun 2024 by Marketing Analyst, Hotel Management
Dear Mr. Adrian, thank you for your kind words. We are delighted to hear that you found our staff friendly and helpful. We appreciate your recommendation and look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Jun 2024
Restaurant and view are amazing. Access to rest and shopping mall are excellent. Rooms need improved and updated.
Comment from Hotel Management
16 Jun 2024 by Marketing Analyst, Hotel Management
Dear guest, thank you for your feedback. We appreciate your positive comments about our restaurant and view, as well as the excellent access to restaurants and shopping malls. We take note of your suggestions for room improvements and updates.
by A verified traveler from Richmond
Posted 2 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Marketing Analyst, Hotel Management
Dear guest, thank you for taking the time to rate us; your opinion is very important to us.
by A verified traveler from Sunny Isles Beach
Posted 28 May 2024
I needed to leave 1 night early. I checked out extremely early a full day before my last night. I asked the hotel to refund my final night. They refused. I then asked Expedia to get involved and try to get my last unused night refunded and this hotel fought so much to not refund me. Horrible service. Obviously I won’t stay there again.
by A verified traveler
Posted 28 May 2024
Good
Comment from Hotel Management
16 Jun 2024 by Marketing Analyst, Hotel Management
Dear guest, thank you for your feedback. You're always welcome
by A verified traveler
Posted 23 May 2024
Great property, really enjoyed our stay. Switching up breakfast would be my only suggestion.
Comment from Hotel Management
16 Jun 2024 by Marketing Analyst, Hotel Management
Dear Mrs. Laurie, thank you for your positive feedback on our property. We are glad you enjoyed your stay. We appreciate your suggestion regarding breakfast variety and will consider it for future improvements.
by A verified traveler from Bridgetown
Posted 22 May 2024
Ideal location.
Very nice rooms
Great staff
Comment from Hotel Management
16 Jun 2024 by Marketing Analyst, Hotel Management
Dear guest, thank you for your kind feedback. We're delighted to hear you enjoyed our ideal location, nice rooms, and great staff.
by A verified traveler
Posted 17 May 2024
Enjoyed the atmosphere, comfort of being able to walk to shopping and restaurants. The hotel staff and the people could not have been nicer!
Comment from Hotel Management
23 May 2024 by Marketing Analyst, Hotel Management
Dear guest, we're delighted to hear that you enjoyed the atmosphere and convenience of our location. Our team strives to provide the best service possible, and we're thrilled that you found them accommodating. We hope to welcome you back soon for another pleasant stay.
by A verified traveler
Posted 9 May 2024
Have been stayed many times already, very nice Hotel to stay and friendly staff.
Comment from Hotel Management
23 May 2024 by Marketing Analyst, Hotel Management
Dear Mr. Alwin, thank you for your loyalty and kind words. We are delighted to hear that you enjoy our hotel and friendly staff. We look forward to welcoming you back many more times.
