Ratings based on 93 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 26 May 2024
Good
Comment from Hotel Management
27 May 2024 by Oscar David Mosquera / Hospitality Manager., Hotel Management
Gracias por elegirnos y hacernos participes de su visita a esta maravillosa ciudad. Esperamos verke muy pronto!
by A verified traveler from Kissimmee
Posted 21 Feb 2024
Great staff. Highly recommended.
Comment from Hotel Management
22 Feb 2024 by IBETH, Hotel Management
Cher Ibeth, merci d'avoir pris le temps de nous raconter votre expérience chez nous, il est super important de savoir que le travail que nous effectuons chaque jour se reflète dans un séjour satisfaisant.
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Oscar David Mosquera Gutierrez Hospitality Manager, Hotel Management
Gracias por contarnos su experiencia y hacernos parte de su visita a esta maravillosa ciudad. Saludos!Oscar David Mosquera GutierrezHospitality Manager.
by A verified traveler
Posted 1 Dec 2023
Great area, quite, clean, 24 hours front desk. Nice staff always willing to help, good WiFi for remote work, and there is a nice restaurant onsite. Breakfast buffet is perfect.
Comment from Hotel Management
17 Jan 2024 by Oscar David Mosquera / Hospitality Manager., Hotel Management
Dear Mohamed, we are glad to have been part of your experience in this wonderful city, we hope to have the privilege of serving you again.Greetings!
by A verified traveler
Posted 13 Nov 2023
by A verified traveler
Posted 10 Oct 2023
They should offer more to customers such as coffee in the rooms etc.
Comment from Hotel Management
10 Oct 2023 by Anfitrión. , Hotel Management
Estimada Nitzali nos encanta contar con huespedes como usted, trabajamos dia a dia por llegar a un publico tan amable, atento y con tan bonita energia como la que usted tiene, le recordamos que esta es su casa en Medellin y que es bienvenida siempre. Saludos y gracias por elegirnos!
by A verified traveler
Posted 29 Sep 2023
I had dinner and they charged me four times the price, as soon as I realized about it I asked for a refund and they promised they will do it, but in the end I never got my money back. Also I had over a 100$ in my luggage and suddenly it disappeared. I would not recommend this hotel, and it was too noisy.
by A verified traveler
Posted 6 Jun 2023
Comment from Hotel Management
4 Aug 2023 by Anfitrión. , Hotel Management
Buenas tardes, Muchas gracias por su calificación, esperamos tenerlos nuevamente en nuestro hotel para atenderlos como merecen.
by A verified traveler
Posted 21 May 2023 on Hotels
