Ratings based on 927 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Good services!!! Good price!!! Good personal!!!
by A verified traveler
Posted 3 May 2024
El lugar es muy céntrico, se puede ir a cualquier lugar en el metro que está a solo unos pasos del Hotel, cerca del Etadio.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 7 Apr 2024
Pésimo hotel. Habitaciones muy pequeño. Mesera antipática. Gerente tambien demasiado arogante y antipático. No vale el precio que piden.
Comment from Hotel Management
16 Apr 2024 by Revenue - Luis Araque, Hotel Management
Buen día, agradecemos el tiempo que se ha tomado para evaluar su experiencia en nuestro hotel, lamentamos que en esta ocasión su experiencia no haya sido la mejor, tendremos muy presente todas sus observaciones, buscamos mejorar y estaremos muy contentos de recibirla nuevamente en nuestro hotel para su próxima visita a la ciudad.
by A verified traveler
Posted 29 Mar 2024
Todo muy bueno la servidumbre muy excelente!!
by A verified traveler
Posted 12 Mar 2024
by A verified traveler
Posted 28 Feb 2024
There is no safe in the room (as mentioned on the room description on Expedia) only at the reception and full on the day of my arrival, so first 24 hours no safe !
Very noisy place, like read noisy even on the 8th floor, specially on weekends.
Wifi working very intermittently and with very poor bandwidth.
A shower with a slow drain and bad slope so the water in there never dries up.
Noisy Air Condition unit to keep your noise pollution even when things quiet down on the street.
Don’t expect a coffee station (even in what they call the suite)
About the suite, manage your expectation it is nothin more then a little larger then average room with a king size bed.
One lady at the reception (Laura) is extremely rude and condescendant with very unpleasant attitude.
Don’t expect much english speaking staff (but this did not bother me I worked on my little Spanish)
This place has potential to be something nice but for now the energy is overall very negative, it feels more like a public service formalities center than a hospitality business, forms and papers and signatures and restrictions.
For the area, there are a lot of bars in the Area if you’re in for the night life (I was not) but don’t expect good for in the area if you like eating well.
In brief, use this place as a last option, I found out at my expense that there are many better options for that price and I honestly don’t understand how the rating of this place is not much lower.
by A verified traveler
Posted 22 Feb 2024
The room was extremely small and it doesn’t seem like the receptionist was moved by my comment about the room size. Other than that I had a great say
by A verified traveler from Bensalem
Posted 15 Feb 2024
I brought my Colombian fiancé here for Valentine’s Day because I had 3 previous great stays. I needed documentation for the fiancé visa application to prove that we were in the same hotel. They refused. They said only Expedia could give me a receipt. Expedia did not require the ID of my fiancé, so I have no proof.
Also, the toilet in the room never worked properly. The constant running water made it difficult to sleep.
