Ratings based on 298 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Awesoke stay
Comment from Hotel Management
11 Jun 2024 by Estelar Square, Hotel Management
Dear guest,We want to thank you for choosing to stay with us and for taking the time to review us. His opinion is very important to us. We are glad to know that he enjoyed our services. We strive every day to provide an exceptional experience to our guests and your positive comments motivate us to continue improving.Cordially,General manager
by A verified traveler from Noord
Posted 19 May 2024
Amazing
Comment from Hotel Management
20 May 2024 by Estelar Square, Hotel Management
Dear guest,We want to thank you for choosing to stay with us and for taking the time to review us. His opinion is very important to us. We are glad to know that he enjoyed our services. We strive every day to provide an exceptional experience to our guests and your positive comments motivate us to continue improving.Cordially,Carlos QuesadaGeneral manager
by A verified traveler
Posted 18 Apr 2024
Overall, everything was really nice even though the bathroom was clean it just leaves new caulking around the shower but other than that it was a wonderful place and I would recommend it to anyone
Comment from Hotel Management
23 Apr 2024 by Estelar Square, Hotel Management
Dear guest,It is a pleasure for us to greet you and at the same time convey our gratitude for your preference for our services. We reiterate our commitment to continue offering the best quality.We hope for your soon return.Cordially,Carlos QuesadaGeneral manager
by A verified traveler
Amazing stay
Posted 2 Feb 2024 on HotelsThe entire staff is so professional and nice. Danilo at the breakfast buffet was so attentive. The hotel is beautiful and very clean. The rooftop has amazing views. Can’t wait to return
Comment from Hotel Management
5 Feb 2024 by Estelar Square, Hotel Management
Dear guest,We want to thank you for choosing to stay with us and for taking the time to review us. His opinion is very important to us. We are glad to know that he enjoyed our services. We strive every day to provide an exceptional experience to our guests and your positive comments motivate us to continue improving.Cordially,Carlos QuesadaGeneral manager
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
21 Feb 2024 by Square, Hotel Management
Respetado Huésped, siempre será un honor trabajar por usted y todos nuestros huéspedes. Usted es y será nuestra razón de ser.
by A verified traveler
Posted 11 Jan 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Square, Hotel Management
Respetada Huésped, reciba cordial saludo. Usted es nuestra razón de ser y trabajaremos por mejorar todo aquello que genero algo no positivo en su experiencia
by A verified traveler
Great hotel
Posted 11 Dec 2023 on HotelsPerfect hotel for someone to stay. No complaint at all
Comment from Hotel Management
20 Dec 2023 by Estelar Square, Hotel Management
Mr. Harold, Thank you for choosing us and sharing your experience.We are glad to know that you liked our services. Looking forward to seeing you back soon.Cordially, Olga Luz Sampedro S.General Manager
by A verified traveler
Posted 12 Nov 2023
16th floor sky bar. Wish it had jacuzi
Comment from Hotel Management
15 Nov 2023 by Estelar Square, Hotel Management
Mr. Vincent, We are glad to hear that you liked our services. We hope have the pleasure to serve you again.Cordially, Olga Luz Sampedro S.Gerente General
by A verified traveler
Posted 6 Nov 2023
el lugar bonito el desayuno muy bueno lo unico mal fue la limpieza de la habitacion q no limpiaron el piso solo tendieron la cama del resto todo fue bueno
Comment from Hotel Management
7 Nov 2023 by Estelar Square, Hotel Management
Cordial saludo señor Vladimir, Gracias por visitarnos y calificar nuestros servicios. Ofrecemos disculas por las molestias ocasionadas durante su estadía con relación a la limpieza. Le comunicamos que se han reforzado los procesos con nuestras auxiliares y supervisoras para garantizar espacios más pulcros y prolijos en todas las áreas. Reiteramos nuestras disculpas y compromiso de mantener una mejora continua. Esperamos tener el gusto de atenderle nuevamente. Cordialmente, Olga Luz Sampedro Gerente General
by A verified traveler
Posted 30 Oct 2023 on CheapTickets
Good experience in this hotel second time I stay and feels like home thank you
Comment from Hotel Management
7 Nov 2023 by Estelar Square, Hotel Management
Mr. Edwar,It is a pleasure for us to greet you and at the same time convey our gratitude for your preference for our services. We reiterate our commitment to continue offering the best quality.We hope for your soon return.Cordially, Olga Luz SampedroGeneral Manager
