Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Excellent customer service and the best location.
Comment from Hotel Management
13 Jun 2024 by EstefaniaHoyos, Hotel Management
Hello Christian, We are honored by your praise! We are here to always offer you an exceptional stay.
by A verified traveler
Posted 9 Jun 2024
Really nice
Comment from Hotel Management
12 Jun 2024 by EstefaniaHoyos, Hotel Management
Hello Richard, We sincerely appreciate your kind positive rating. At Diez Hotel Categoría Colombia, we strive to provide exceptional service and create unforgettable memories for our guests. We look forward to the pleasure of welcoming you again in the future.
by A verified traveler
Posted 7 Jun 2024
Great hotel! The staff was friendly and very helpful and spoke functional English which was a plus. Only thing missing was a swimming pool.
Comment from Hotel Management
7 Jun 2024 by EstefaniaHoyos, Hotel Management
Hello Bruce, We sincerely appreciate your kind words about our hotel. We are pleased to know that you enjoyed your stay and that our staff was able to assist you with kindness and efficiency. We take note of your suggestion regarding the swimming pool and will consider it for future improvements.We hope to have the privilege of welcoming you again in the future and providing you with an even more satisfying experience.
by A verified traveler
Posted 30 May 2024
Love it this hotel and the staff is excellent. Alejandro is very nice and proffesional
Comment from Hotel Management
30 May 2024 by EstefaniaHoyos, Hotel Management
Hello Yolanda, We're delighted to hear that you enjoyed your stay at our hotel and that the warmth of our staff was to your liking. We look forward to having the pleasure of serving you again.
by A verified traveler from Miami
Posted 27 May 2024
It was amazing the stuff really helpfully and friendly
Comment from Hotel Management
28 May 2024 by EstefaniaHoyos, Hotel Management
Hello Yuliana, Your words fill us with joy! We are delighted to have contributed to making your stay a memorable experience.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by EstefaniaHoyos, Hotel Management
Hello Belkis, We're very sorry to hear that. Please contact us directly to resolve any issues you may have had.
by A verified traveler from Medellín
Posted 27 May 2024
The kindness of the service personal
Comment from Hotel Management
28 May 2024 by EstefaniaHoyos, Hotel Management
Hello Andres, We are honored by your praise! We are here to always offer you an exceptional stay.
by A verified traveler
Posted 26 May 2024
very nice
Comment from Hotel Management
28 May 2024 by EstefaniaHoyos, Hotel Management
Hello Anthony, Thank you for your kind words. We strive to provide the best possible service to all our guests.
by A verified traveler
Posted 26 May 2024
Céntrica , desayuno incluido
Comment from Hotel Management
28 May 2024 by EstefaniaHoyos, Hotel Management
Hola Beatriz, Nos alegra que haya disfrutado su estadía con nosotros. ¡Esperamos darle la bienvenida nuevamente pronto!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
14 Jun 2024 by EstefaniaHoyos, Hotel Management
Hola Brayan, Nos esforzamos por brindar el mejor servicio posible a todos nuestros huéspedes.
