Ratings based on 8 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 23 Mar 2023
Good servic
Comment from Hotel Management
24 Mar 2023 by iksan, Hotel Management
Dear Mr. HusnayatWe would like to thank you for choosing Swiss-Belinn Gajah Mada - Medan as your accommodation choice during your stay in Medan.We will continue to maintain service and provide the best for all guests who will stay at Swiss-Belinn Gajah Mada Medan. We look forward to your return.Best Regards IksanReservation Team
by A verified traveler from CA
Posted 23 Nov 2019
Freindly staff and fast room service. Unique rooftop pool.
Comment from Hotel Management
23 Nov 2019 by Lia, Hotel Management
Dear Valued Guest,
We would like to thank you for choosing Swiss-Belinn Gajah Mada Medan as your accommodation choice during your stay in Medan. We hope to see you again soon.
Kind Regards,
Reservation Team
by A verified traveler
Posted 12 Nov 2019 on Hotels
by A verified traveler
Posted 30 Oct 2022 on Hotels
Comment from Hotel Management
1 Nov 2022 by IKSAN, Hotel Management
Dear Pak Ernest Salam Hangat dari Swiss-Belinn Gajah Mada MedanTerima Kasih atas masukan bapak, mohon maaf untuk ketidaknyamanan yang terjadi di bapak, kami akan meningkatkan terus untuk pelayanan dan menjadikan prioritas utama bagi kami untuk tamu yang akan tinggal di Swiss-Belinn Gajah mada Medan.Terimakasih
by A verified traveler
Posted 26 Apr 2021
All Staff Very Humble and Friendly
Comment from Hotel Management
26 Apr 2021 by Fachri, Hotel Management
Dear our Guest
We would like to thank you for choosing Swiss-Belinn Gajah Mada - Medan as your choice of accommodation during your stay in Medan.
We look forward to welcoming you back
Sincerely,
Fachri
Asst. Front Office Manager
by A verified traveler
Posted 18 Sep 2019 on Hotels
by A verified traveler
Posted 24 Dec 2018
I have ask for a room shoes because they only give one in my room but it takes about 2-3 hours for one shoes to delivered jn my room..
Comment from Hotel Management
4 Jan 2019 by Fachri - Assisten Front Office Manager, Hotel Management
Dear OurGuest,
We apologize for your long-awaited request, we make sure it will improve for the future so that when you return the stay will not happen again and to other guests.
