Ratings based on 11 Verified Reviews

2.9 out of 5
20% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023 on Hotels
4 out of 5
by HISHAM

NO MY CHOICE AGAIN

Posted 9 Jun 2017 on Hotels
The services - Please dont talk - the worst
3 out of 5
by A verified traveler from albuquerque,NM,USA

Bad location for a 4 star hotel

Posted 3 Apr 2017
Pros: Friendly service
Cons: Transportation provided and breakfast
Location: Too far and unsafe to walk to anywhere with restaurant or shopping
1. Hotel facilities is very old 2. Shower water temperature is not stable. Can be from hot to cold in a second 3. Hotel stuffs are friendly. 4. Hotel location is inconverniant to anything. Have to take taxi to anywhere 5. Breakfast selection is for locals only.
5 out of 5
by Khairunnisa

This traveler left a rating score only Posted 25 Dec 2016 on Hotels
1 out of 5
by A verified traveler

Disappointing

Posted 1 Jan 2015
Have 2 rooms. One has bed bugs. The extra bed in the other room collapsed in the night. Folks can't sleep well during the stay.
2 out of 5
by farid

This traveler left a rating score only Posted 22 May 2014 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveler from paris

Posted 18 Sep 2017
Pros: Ok
Cons: Nothing
Location: Ok
Good location, idéal for 2 days Swimming pool good
4 out of 5
by A verified traveler

Posted 10 Nov 2016 on Hotels
Ini adalah kali yg kedua saya menginap di hotel polonia. Sangat menyenangkan dgn staff yang amat ramah dan membantu. Mudah utk kemana dan kayanan bagus dan cepat.
1 out of 5
by A verified traveler from 香港馬來西亞

管理不善, 不重視顧客, 為降低成本, 淪為二星半. 早餐不如三星, 用具殘舊損.

Posted 21 Jul 2014
Pros: 職員不斷推銷按摩生意
Cons: 管理層不能只求降低成本, 不能只用低檔的質素供應去應酬酒店顧客, 還要顧及品質和品牌.
入住Club級無冷氣房, 由下午投訴許多次至晚上, 都沒處理, 晚上九時後要求酒店換房, 換了房再等冷氣, 還是Sauna房, 還要求住客降級住同是冷氣不足的房間, 事因網上付款價格底, 經爭取, 到23:30才肯把同級有冷氣的吉房供給, 由中午入住酒店到晚上要花一整天才可得到應得的房間, 有正常的房間留存, 不知這是酒店嗎? 告知住房為非吸煙房, 但房內安放煙灰缸?
3 out of 5
by agus

layanan bagus

Posted 29 Apr 2014 on Hotels
Hotel yg nyaman