Ratings based on 59 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Insan M Fachrudin - GM, Hotel Management
Dear Mr John,Horas!We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura.It is a great pleasure to know that you had a wonderful stay.We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey.Sincerely,Insan M FachrudinGeneral Manager
by A verified traveler
Posted 17 Nov 2023
Good hotel with good buffet meals.
Comment from Hotel Management
2 Dec 2023 by Insan M Fachrudin - GM, Hotel Management
Dear Guest,Horas!We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura.It is a great pleasure to know that you had a wonderful stay.We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey.Sincerely,Insan M FachrudinGeneral Manager
by A verified traveler
Posted 8 May 2023 on Hotels
Good location
Comment from Hotel Management
21 May 2023 by Insan M Fachrudin - GM, Hotel Management
Dear Mr Ali,Greeting from Medan.We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura and found your stay with us valuable. In ibis Styles Medan Pattimura, guest satisfaction has always become our priority. Thank you very much for sharing your experience. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us Kind Regards,Insan M FachrudinGeneral Manager
by A verified traveler
Posted 8 May 2023
• Clogged water drain during shower. Shower water temperature didnt have in between hot and cold, is either too hot or too cold.
•Towel wasnt that clean on the day of checking in.
•Breakfast was alright. Didnt repeat for next few days of breakfast.
• Location was nice, easy to get food nearby and go around on exploring the city.
Comment from Hotel Management
21 May 2023 by Insan M Fachrudin - GM, Hotel Management
Dear Ms Ainna,Horas!Thank you for taking the time to share your feedback. While we wish you had a better experience, it is input like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it's apparent in this case that we fell short. IIf you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.See you again Ms AinnaKind Regards,Insan M FachrudinGeneral Manager
by A verified traveler
amazing stay
Posted 4 Apr 2023 on Hotelswe really loved this hotel and wish we couldve stayed longer. Breakfast buffet was so good, band playing int he evening, restaurant a la carte was delicious- was in love with the noodle soup. Rooms very clean
Comment from Hotel Management
8 Apr 2023 by Insan M Fachrudin - GM, Hotel Management
Dear Mr Dillon,We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura and found your stay with us valuable. In ibis Styles Medan Pattimura, guest satisfaction has always become our priority. Thank you very much for sharing your experience. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us Kind Regards,Insan M FachrudinGeneral Manager
by A verified traveler
Posted 18 Sep 2022 on Hotels
by A verified traveler
Posted 18 Nov 2021 on Hotels
by A verified traveler
Posted 30 Oct 2021
by A verified traveler
Posted 16 Dec 2020 on Hotels
by A verified traveler
nice
Posted 2 Mar 2020 on Hotelsgreat
Comment from Hotel Management
7 Mar 2020 by GM, Hotel Management
Dear Valued Guest,
Horas!
We highly appreciate the best rating score you gave for ibis Styles Medan Pattimura.
We are delighted to know that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
We are looking forward to welcoming you and family back for another wonderful experience.
See you soon!
Kind Regards,
Insan M Fachrudin
General Manager
