Ratings based on 62 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
ok for the price.
Posted 22 Oct 2023 on Hotelspositive: room was cleaned well. rain shower. Hotel allowed late check out (1pm) for me which I truly appreciate.
negative: no tissues in room, no fridge, and no hairdryer (need to request). shampoo and body wash is a 3 in 1 and quality was not good. A few black moulds on toilet walls.
Comment from Hotel Management
27 Oct 2023 by Joni, Hotel Management
Dear Mrs Syaz,Thank you for sharing your feedback regarding your recent stay at our hotel. We're glad to hear that you appreciated the cleanliness of the room and the rain shower. We're also happy that we could accommodate your request for a late check-out.We sincerely apologize for the inconveniences you experienced. Your comments regarding the absence of tissues in the room, the lack of a fridge, and the need to request a hairdryer have been noted. We will certainly look into providing a better-quality shampoo and body wash in the future. Additionally, we will address the issue of black molds in the toilet area.Your feedback is invaluable as it helps us make necessary improvements to provide a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.Best regards,JoniHotel Manager
by A verified traveler
Posted 22 Nov 2022
by A verified traveler
Good
Posted 6 Apr 2020 on HotelsThe room is comfortable and clean..
by A verified traveler
Posted 15 Sep 2019 on Hotels
by A verified traveler from Singapore
Posted 13 Sep 2019
This is my 2nd stay after 5 months. Good location, clean and reasonable price for no frills hotel. Thumbs up to reception Ms Intan, her working attitude and service is equal to 5 star hotel staff. Will op for this hotel again next trip.
Comment from Hotel Management
21 Sep 2019 by IP - Hotel Manager, Hotel Management
Hi teocindy,
Thank you for being our loyal guest. We are very pleased to hear that our service met your expectation.
Looking forward to welcoming you back again soon...!
by A verified traveler
Posted 11 Sep 2019
Location is ok But not convenient for pick up or parking
by A verified traveler
Posted 18 Aug 2019 on Hotels
great breakfast, many staffs, I hope they serve with their heart and talk politely, my guest felt offence. May stay here again. Quiet room
Comment from Hotel Management
20 Aug 2019 by Ivan Putra - Hotel Manager, Hotel Management
Hi, thank you for your feedback. We have brought your feedback to F&B Department to see what went wrong and to avoid similar issue to other guests.
Looking forward to your next visit to Medan again soon.
by A verified traveler
Posted 12 May 2019 on Orbitz
Fave have a cozy and clean room for a rest after i travel for hours, its a good place to rest. i requested a late night check in time and they gave me a spare one hour to check out on the next day, which i feel so considerable of the staff. breakfast was great, i love the porridge with salted egg and ikan teri
Comment from Hotel Management
18 May 2019 by Ivan Putra - Hotel Manager, Hotel Management
Dear Yati,
We're delighted that you enjoy your stay with us! Looking forward to welcoming you back to Medan again soon.
by A verified traveler
Posted 1 Apr 2019
by A verified traveler
Posted 3 Jan 2019 on Hotels
