Ratings based on 51 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
This hotel is on a beautiful street facing the English Channel. We booked there intending to complete The 7 Sisters Walk, originating in nearby Seaford. Our plans changed a bit...we walked from the hotel toward the cliffs(did not complete the full trail). Views from the cliffs are breathtaking and were well worth our side-trip from London. However, I don't think we would have enjoyed staying at The Halcyon more than a single night. It was not easy lugging our bags up several flights of stairs. While the sea views from our rooms were incredible, those are about the only sights that resembled the photos from the hotel's website. Both of our rooms were tired and worn. The mattresses were fair, but the pillows were flat and uncomfortable. The bathroom in one room had a strong odor of mustiness and the shower barely drained. Even with the very low water pressure and taking a quick shower, I was standing in 2 inches of water by the time my shower ended. My daughter needed to wait half an hour before she could shower, or we would have risked an overflow. *There were no problems with the bathroom in my older daughters' room.
The breakfast was included in the price of the hotel, so I can't complain much. Had I paid anything for it, though, I would have been very disappointed. There were a few pieces of fresh fruit, a couple boiled eggs, some yogurts, cheap juices, and stale cereal. The coffee was instant. Tea was available, but I didn't have any.
The staff was friendly and welcoming.
by A verified traveler
Posted 15 Apr 2024
Bed sheets looked not changed and stained, double mattress was terrible, sink was blocked, area between sink and wall clearly not cleaned for weeks. The so called breakfast was non existent: some old croisants reheated in an oven,some cold milk and cereal that about sums it all....ooo no , some boiled egs as well.
Very dissapointed after paying £147 for a night for the so called :" triple room with sea view".
Got fooled by the positive reviews (only 45 on expedia at the time of booking) which I cannot understand how they can be genuine after our experience. Definately not worh 147/ night..... maybe under £50.....so disapointing .
by A verified traveler
Posted 13 Mar 2024
Staff was super helpful and friendly. Rooms were clean and of great quality. All round pleasant stay!
by A verified traveler
Eastbourne
Posted 10 Mar 2024 on HotelsGreat value in a good location on the sea in Eastbourne. Friendly staff, clean, and quiet. Good access to the South Downs Way as well, heading towards the Seven Sisters. Only drawback was the tiny shower, but for the price, it’s worth it.
by A verified traveler
Posted 18 Feb 2024
Great! Clean and comfy. Although, it’s quite noisy with other guests coming in and out.
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 26 Nov 2023
Awesome room (room9) safe and helpful.
by A verified traveler
Posted 27 Oct 2023
We had a very cozy and quiet time, would love to come back again. Lee welcomed us warm and friendly prepared us a large room than , Lorraine helped us with the breakfast in the morning, everything was neat and organised.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Nice small hotel, ideal for a short break. Very close to the Seafront and easy access to the town.
The stand out for me was warm welcome at breakfast and level of service by the lady in the breakfast room.
The single room is compact but nice sea view and sound of the waves. Warm and well equipped.
I was in Eastbourne for work so didn’t spend a lot of time at the hotel but happy with my stay.
by A verified traveler
Posted 9 Sep 2023
