Ratings based on 70 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
The rooms were uniquely designed, had a mediocre view of the beach. The breakfast could have been amazing IF there weren't birds landing all over the food and picking at it while you are trying to eat.
by A verified traveler
Posted 28 Feb 2024
Just excellent.
by A verified traveler
Posted 3 Oct 2023
The staff ate very friendly and helpful
by A verified traveler
Posted 29 Mar 2023 on Hotels
Comment from Hotel Management
4 May 2023 by yassmine, Hotel Management
Monsieur Eric, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Tamuda Bay Beach and Spa. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Monsieur Idriss SAOUDI Directeur Général
by A verified traveler
Posted 26 Nov 2022 on Hotels
Comment from Hotel Management
28 Nov 2022 by Severine Krawec, Hotel Management
Cher client,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Sofitel Tamuda Bay Beach And Spa et nous sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Mme Severine Krawec.Directrice Générale
by A verified traveler
Deceiving
Posted 24 Oct 2022 on HotelsWe booked a sea view room but they gave us a corner room with a lateral view where you should guess the sea. The furniture is getting old and rustic, you can’t even connect the Bose hifi to Bluetooth and the radio is not working. The window doesn’t close completely, fortunately the weather was ok
Comment from Hotel Management
24 Oct 2022 by Mme Severine Krawec, Hotel Management
Dear costumer,We sincerely appreciate the time you spent to share your comments following your visit to our Sofitel Tamuda Bay Beach And Spa hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Mme Severine KrawecGeneral Manager
by A verified traveler
Posted 9 Sep 2022 on Hotels
Comment from Hotel Management
24 Oct 2022 by Mme Severine Krawec, Hotel Management
Cher client Ahmed,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Sofitel Tamuda Bay Beach And Spa et nous sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Mme Severine KrawecDirectrice Générale
by A verified traveler
Posted 23 Aug 2022 on Hotels
Comment from Hotel Management
25 Oct 2022 by Mme Severine Krawec, Hotel Management
Cher Monsieur Gamal,Nous sommes sincèrement déçus de lire votre expérience pendant votre séjour parmi nous et bien que nous soyons conscients que des excuses ne changeront pas votre ressenti, nous vous les faisons parvenir avec toute sincérité. Mme Severine KrawecDirectrice Générale
by A verified traveler
Worst management
Posted 28 Jul 2022 on HotelsThe stay was good but the management double charged me and someone stole cash from my room and when I declared the incident the managent did nothing.
Comment from Hotel Management
25 Oct 2022 by Mme Severine Krawec, Hotel Management
Dear Sohaib,Thank you very much for the time you spent to share your personal impressions of your stay at our Sofitel Tamuda Bay Beach And Spa.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Mme Severine KrawecGeneral Manager
by A verified traveler
Posted 13 May 2022 on Hotels
Excellent hotel and service great beach front location
Comment from Hotel Management
14 May 2022 by Doha Arradi, Directrice d'exploitation., Hotel Management
Dear Sir Nasser
Thank you very much for sharing this great review of your recent stay at The Sofitel Tamuda Bay Beach & Spa . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Kind regards,
Doha Arradi,
Deputy Manager..
