Ratings based on 346 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for taking the time to provide valuable feedback about our service. Our team at the Fairfield Inn & Suites by Marriott McPherson is always working hard to offer our guests the best service we possibly can. We appreciate your comments and we are looking forward your you next visit to us.
by A verified traveler
Posted 29 Apr 2024
Staff is great clean quiet nice
Comment from Hotel Management
30 Apr 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for providing feedback on your recent experience at the Fairfield Inn & Suites McPherson. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.
by A verified traveler
Posted 28 Apr 2024
Elevator was not working and needed to use the stairs with substantial amount of luggage.
No ventilation in the bathroom… stayed seemed up after showering for a loooooonnnggg time.
Slow drain in sinks which left it disgusting after each use.
Comment from Hotel Management
29 Apr 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.
by A verified traveler
Posted 25 Apr 2024
Elevator out, 85 year olds have to use the stairs. Room on first floor not available even though there were some.
Comment from Hotel Management
25 Apr 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Robert, we're sorry to hear about your less than satisfactory stay at the Fairfield Inn & Suites by Marriott, McPherson. And we apologize for your inconvenience.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thanks for your feedback, Kyle. If you have any additional information you would like to share with us, please don't hesitate to reach out to us.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Susan, please let us know if you are unhappy with your stay. This will give us an opportunity to offer you another room, fix an issue or find a resolution. We apologize for any inconvenience caused during your stay with us at the Fairfield Inn & Suites McPherson.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
4 May 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 9 Apr 2024
Quiet and helpful staff. The elevator was out, so they upgraded my room, and moved me to the 1st floor.
Comment from Hotel Management
10 Apr 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for providing feedback on your recent experience at the Fairfield Inn & Suites McPherson. We take pride in providing a good experience for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.
by A verified traveler
Posted 23 Mar 2024
Very convenient to the highway and places we needed access to
Comment from Hotel Management
23 Mar 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 15 Mar 2024
The hotel has to let the customers know the e’la autor and the swimming pool were unavailable, before we book a room.
Comment from Hotel Management
16 Mar 2024 by Fairfield Inn & Suites by Marriott McPherson, Hotel Management
Thank you for being our guest and sharing your feedback. We hope you will consider staying with us again in the future and we apologize for your inconvenience.
