Ratings based on 868 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Very friendly staff. Very clean room.
Comment from Hotel Management
18 Jun 2024 by Hotel Management , Hotel Management
Deanna, we're excited to see that you enjoyed your stay with us. Thank you for taking the time to review our property, and thank you for the great review. I will make sure to share your review with the staff so they're aware of how good of a job they're doing. We look forward to seeing you again upon your next visit
by A verified traveler from Orlando
Posted 9 Jun 2024
Very clean and staff was very friendly
Comment from Hotel Management
9 Jun 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Comfort Suites McDonough Atlanta South. We are thrilled to hear that you found our hotel very clean and our staff friendly. We strive to provide top-notch service and a comfortable, clean environment for all of our guests. We hope to welcome you back again in the future for another great stay.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Hotel management , Hotel Management
Frank, thank you for reviewing our property. We’re delighted to hear that you enjoyed your stay. We hope to see you again upon your next visit to the area.
by A verified traveler
Posted 5 Jun 2024
The renovation on this hotel was done well in terms of appearance. The mix valve in our shower was broken. You had to spin it round and round until it started showering. Then it went from scalding hot water back to colder. It seems it is a liability to me. The other issue is they have a security light that shines directly into room 216 so it looks like it is daylight outside the room (All night Long) Didn't make my wife happy. They don't have the best blackout curtains. The breakfast area was laid out well. They have holding temperatures visible on the front of the units. The one holding the grits and biscuits was at 170. The one holding the bacon and eggs was only 161. That should be at least 165 before serving. I did not get sick or anything, but the food is better when it is hotter. I didn't look closely at the fridge holding the milk, yogurt and other perishables. They almost never are correct (too warm) and they blame it on people opening the doors all the time. I liked the fact that all of the utensils were individually wrapped. When they aren't protected, employees almost always put them in the holders backwards. I would stay at this hotel again, but I would make sure the bathroom functioned properly next time.
Comment from Hotel Management
6 Jun 2024 by Guest Relations Management, Hotel Management
Hi Jeffrey! Thank you for taking the time to provide such detailed feedback. We're glad to hear that you appreciated the renovation and appearance of our hotel. We apologize for the issues you encountered with the shower mix valve and the security light in room 216. We understand how important it is for everything to be in proper working order and for the room to have effective blackout curtains to ensure a restful night's sleep.Your comments regarding the breakfast area and food temperatures are also noted. We aim to maintain high standards for food safety and quality, and we will address the temperature settings to ensure they meet the required standards.We appreciate your understanding and are pleased to hear that you would consider staying with us again. We will ensure that the bathroom functions are checked thoroughly for future stays. Your feedback helps us improve, and we look forward to providing you with an even better experience on your next visit.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Guest Relations Management, Hotel Management
Hi Vanity! Thank you for the fantastic 5-star rating! We're thrilled to hear that you had such an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that everything met your expectations. We look forward to welcoming you back for another wonderful stay in the future!
by A verified traveler
Posted 1 Jun 2024
Very nice inside and out
Comment from Hotel Management
2 Jun 2024 by Hotel management , Hotel Management
We’re glad to see that you enjoyed your stay, thank you for the 5 star review and for taking time to give such a kind rating. We hope to see you see you again upon your next visit to the area. We’ll make sure to share your review with staff so they’re aware of how good they’re doing.
by A verified traveler from Bronx
Posted 1 Jun 2024
Like the quite atmosphere, cleaning in bedroom and helpfull staffing.
Comment from Hotel Management
1 Jun 2024 by Hotel Management , Hotel Management
Shandra, thank you for taking time to review our property. We’re glad to see you enjoyed your stay, and that the staff was helpful. We will share your feed back with the staff so they’re aware of their good work. We hope to see you again upon your next visit to the area.
by A verified traveler
Posted 27 May 2024
Standard hotel. Nice for families
Comment from Hotel Management
27 May 2024 by Hotel Management , Hotel Management
Good afternoon LaTonga, thank you for taking the time to review our property, 3 stars lets us know that we're heading in a good direction of guest satisfaction. We are delighted to know that you and your family enjoyed your stay over all, we use feedback to improve all guests stays, I would love to hear more about your stay please call the hotel and ask for a manager and let the agent know it is in reference to a review. Thank you again for taking the time to give us feedback.
by A verified traveler from Greensboro
Posted 26 May 2024
This hotel was not a bad stay. However, the parking is not the best.
Comment from Hotel Management
29 May 2024 by Hotel Management , Hotel Management
Heather, thank you for taking the time to review our property. We’re delighted to hear that you had a good stay, we understand that during busy nights our parking can be limited. Thank you for choosing to stay with us on your visit to the area.
by A verified traveler
Posted 25 May 2024
Everything was good
Comment from Hotel Management
25 May 2024 by Hotel Management , Hotel Management
Anthony thank you for taking the time to review your stay. We’re delighted that you enjoyed your stay, we will make sure to let the staff know that you had a great stay. We look forward to your next stay.
