Ratings based on 981 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Loved it
by A verified traveler
Posted 2 Jun 2024
by A verified traveler from CHARLTON
Posted 31 May 2024
I stay here every time I visit the river grande valley. The hotel is modern and comfortable. It is always very clean. The staff is incredible. Everyone says hello and ask if they can help you. Yesterday the printer was out.of toner and the women at the from desk printed my presentation from her printer. Love the Cambria!
Comment from Hotel Management
31 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Patrick Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Cambria Hotel McAllen Convention, We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. You are very Kind
by A verified traveler from Port Macquarie
Posted 28 May 2024
Perfect choice for us
Comment from Hotel Management
28 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Mirella, thank you so much for your time and feedback and for your great score, we sincerely appreciate it.. We hope to see you again soon, Hopefully on your next trip you will be around this Area. we will be happy to see you..Warm regards!!
by A verified traveler from Port Macquarie
Posted 28 May 2024
Very nice, clean, pet friendly and comfortable stay.
Comment from Hotel Management
28 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Mirella , thank you again for submitting another review, we sincerely appreciate it, we always so happy to read great reviews, your satisfaction is our priority..WE hope to see you again soon!!
by A verified traveler
Posted 26 May 2024
This hotel is OK a little pricey for the rooms that offers the bar areas. Cool in the swing area is really nice other than that it was just OK.
Comment from Hotel Management
27 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Reynaldo thank you for your time and great feedback, we sincerely appreciate itWe hope to see you again soon and enjoy with your family.
by A verified traveler
Posted 22 May 2024
Good Place to stay, clean, great service staff.
Comment from Hotel Management
27 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Alejandro Thank you for taking the time to fill out our online survey . We are so glad you enjoyed your stay.WE hope to see you back soon!!!
by A verified traveler
Posted 22 May 2024
Great stay for any family or couples!
Comment from Hotel Management
27 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Carlos Thank you for your kind comments and great ratingWe look forward to providing you with wonderful accommodations and experiences each time you are in town.
by A verified traveler
Posted 1 May 2024
Staff was so helpful and easy access to shopping, dining and area.
Comment from Hotel Management
27 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Susan, thank you for your time and great feedback for your kind rating, we sincerely appreciate it.Your satisfactions is our priority..Hope you come back with us soon!!
by A verified traveler
Posted 1 May 2024
Spider on bed - my room was never cleaned by housekeeping even when I requested it 3 times
Comment from Hotel Management
1 May 2024 by Brenda Rodriguez Operations Manager, Hotel Management
Dear Hector,Thank you for taking the time to complete our online survey regarding your recent stay at Cambria Hotel McAllen Convention Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleaning of the room . Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Usually cleaning is upon request, otherwise we will be on the 3rd day , we are more than glad to do your service everyday, we sincerely apologized for the misunderstanding, We hope for an opportunity to properly host you in the future. please let us know when you come back I will take care of you and your family, it will be an honor.!! Sincerely, Brenda.RodriguezOperations ManagerCambria Hotel McAllen Convention Center
