Ratings based on 431 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
was all remodeled. very nice.
Comment from Hotel Management
30 May 2024 by Customer Care Team, Hotel Management
Dear Annette, we're thrilled to hear that you found our hotel to be newly remodeled and very nice! Providing a modern and comfortable environment for our guests is important to us, and we're delighted that you enjoyed the updated accommodations. Your satisfaction is our priority, and we're glad that our efforts to enhance our property were well received. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another fantastic experience!Best Regards, La Quinta Inn and Suites Customer Care Team
by A verified traveler
Posted 28 May 2024
Hard to find with all the highway construction, but that wasn’t the hotel’s fault.
Comment from Hotel Management
30 May 2024 by Customer Care Team, Hotel Management
Dear Beth, we appreciate your understanding regarding the challenges with finding our hotel due to highway construction. While we regret any inconvenience this may have caused, we're grateful for your patience and understanding. Our team is always available to assist with directions or any other inquiries to ensure that your stay with us is as smooth and enjoyable as possible. If you have any further comments or if there's anything else we can do to assist you, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future. Thank you for choosing to stay with us!Best Regards, La Quinta Inn and Suites Customer Care Team
by A verified traveler
Posted 27 May 2024
Everything that was expected
Comment from Hotel Management
28 May 2024 by Sophia CSR, Hotel Management
Hi Gary,Glad to hear that everything met your expectations during your stay with us! Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.
by A verified traveler
Posted 22 May 2024
Nice accommodations. Note: the road nearby is under construction but not noisy.
Comment from Hotel Management
24 May 2024 by Sophia CSR, Hotel Management
Hi Julie,Thank you for your kind review! We are delighted to hear that you enjoyed your stay and found our accommodations to your liking. We appreciate your understanding regarding the nearby road construction and are pleased that it did not disrupt your experience. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 17 May 2024
access complicated due to roadwork and freeway
Comment from Hotel Management
20 May 2024 by Sophia CSR, Hotel Management
Hi David,Thank you for taking the time to share your feedback with us! We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
by A verified traveler from New Braunfels
Posted 14 May 2024
Clean, modern, quiet
Comment from Hotel Management
14 May 2024 by Customer Care Team, Hotel Management
Dear Tonya, we're thrilled to hear that you found our hotel clean, modern, and quiet during your stay! Providing a comfortable and peaceful environment for our guests is always our goal, and we're delighted that we were able to meet your expectations in these areas. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing us! Best Regards, La Quinta Inn and Suites Customer Care Team
by A verified traveler
Posted 10 May 2024
Property was very clean.
Comment from Hotel Management
10 May 2024 by Customer Care Team, Hotel Management
Dear Jonathon, we're thrilled to hear that you found our property to be very clean during your stay! Maintaining a clean and comfortable environment for our guests is a top priority for us, and we're glad that we could meet your expectations in this regard. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful visit in the future!Best Regards, La Quinta Inn and Suites Customer Care Team
by A verified traveler
Posted 6 May 2024
Place was nice . The elevator made weird noises. This is a new hotel so my expectations was a little high.
Comment from Hotel Management
6 May 2024 by Sophia CSR, Hotel Management
Hi Paul,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. However, your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 1 May 2024
Recent remodel and very clean. Front desk staff was friendly!
Comment from Hotel Management
2 May 2024 by Customer Care Team, Hotel Management
Dear Sarah, we're thrilled to hear that you enjoyed our recently remodeled accommodations and found them to be very clean! Providing a fresh and welcoming environment for our guests is a top priority, and we're delighted that we could meet your expectations in this regard. Additionally, we're glad to hear that our front desk staff provided friendly service during your stay. Your satisfaction is important to us, and we appreciate your positive feedback. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon! Best Regards, La Quinta Inn and Suites Customer Care Team
