Ratings based on 1,209 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
A little fat from some places but overall great hotel
Comment from Hotel Management
15 Jun 2024 by DoubleTree by Hilton Mazatlan Team, Hotel Management
Dear Magali,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlan and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlan to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
16 Jun 2024 by DoubleTree by Hilton Mazatlan Team, Hotel Management
Dear Ricardo,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlan and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlan to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 13 Jun 2024
I loved it!
Comment from Hotel Management
13 Jun 2024 by DoubleTree by Hilton Mazatlán Team, Hotel Management
Dear Kenneth,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlán and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlán to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 11 Jun 2024
Customer service was amazing 👏 every staff member was great. Facility was super clean. Anything that was needed staff member provided. Will definitely come back to this resort.
Comment from Hotel Management
11 Jun 2024 by DoubleTree by Hilton Mazatlan Team, Hotel Management
Dear Celia,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlan and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlan to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 11 Jun 2024
Loved it
Comment from Hotel Management
11 Jun 2024 by DoubleTree by Hilton Mazatlán Team, Hotel Management
Dear Jesus,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlán and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlán to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 10 Jun 2024
Normal
Comment from Hotel Management
10 Jun 2024 by Equipo DoubleTree by Hilton Mazatlán, Hotel Management
Estimada Rosalba,Gracias por darnos la oportunidad de recibirlo en DoubleTree by Hilton Mazatlán y por tomarse el tiempo de compartir su experiencia con nosotros.Será un honor para el equipo volver a atenderle en su próxima visita con la hospitalidad y calidez que nos caracteriza.Un cordial saludo,
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by DoubleTree by Hilton Mazatlan Team, Hotel Management
Dear Armando,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlan and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlan to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 2 Jun 2024
Nice
Comment from Hotel Management
3 Jun 2024 by DoubleTree by Hilton Mazatlan Team, Hotel Management
Dear Maria,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlan and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlan to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 1 Jun 2024
The Suite was great, also the swimming pools are beautiful with acces to the beach. My family and I had a great time there.
Comment from Hotel Management
1 Jun 2024 by DoubleTree by Hilton Mazatlan Team, Hotel Management
Dear Guillermo,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlan and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlan to have you back and offer you our sincere hospitality on your next visit.Kind regards,
by A verified traveler
Posted 30 May 2024
This place was very accommodating, their customer service was great!
Comment from Hotel Management
30 May 2024 by DoubleTree by Hilton Mazatlán Team, Hotel Management
Dear Brenda,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlán and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlán to have you back and offer you our sincere hospitality on your next visit.Kind regards,
