Ratings based on 448 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Nice, relaxing place!
by A verified traveler
Posted 12 May 2024
The hotel was very clean and the staff helpful.
Comment from Hotel Management
14 May 2024 by Courtyard by Marriott Mazatlan Beach Resort, Hotel Management
Dear Daniel:On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mazatlan.Sincerely!Courtyard by Marriott Mazatlan Beach Resort!
by A verified traveler
Posted 12 May 2024
Great service
Comment from Hotel Management
14 May 2024 by Courtyard Mazatlán Beach Resort, Hotel Management
Dear Yanira,On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Mazatlán Beach Resort
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Courtyard Mazatlán Beach Resort, Hotel Management
Estimada Gloria,Gracias por compartir tu experiencia en Courtyard Mazatlán Beach Resort.Siempre es agradable recibir comentarios positivos, en especial si provienen de quienes nos importantan más: de nuestros huéspedes! Esperamos contar con tu presencia proximamente y gracias por su preferencia.Sinceramente,Courtyard Mazatlán Beach Resort
by A verified traveler
Posted 7 May 2024
Nice and clean building just a long way to the beach (stairs)
Comment from Hotel Management
8 May 2024 by Courtyard by Marriott Mazatlan , Hotel Management
Dear Carlos,On behalf of the entire hotel team, I want to thank you for sharing about experience at Courtyard Mazatlan Beach Resort. We have shared your comments with the Hotel team to take the necessary steps to solve the issue pointed. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Courtyard by Marriott Mazatlan
by A verified traveler
Posted 3 May 2024
Everything was great. Would recommend.
Comment from Hotel Management
4 May 2024 by Courtyard Mazatlán Beach Resort, Hotel Management
Dear Leo:On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mazatlan.Sincerely!Courtyard by Marriott Mazatlan Beach Resort
by A verified traveler from WEST HILLS
Posted 2 May 2024
Beautiful property, loved the infinity pool with an awesome view. Our room was clean with an amazing ocean view. Friendly staff and easy and fast check in. Made beautiful memories. Definitely coming back.
Comment from Hotel Management
2 May 2024 by Courtyard Mazatlán Beach Resort, Hotel Management
Dear Yamila,On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Mazatlán Beach Resort
by A verified traveler
Posted 29 Apr 2024
Great customer service
Comment from Hotel Management
1 May 2024 by Courtyard by Marriott Mazatlan Beach Resort, Hotel Management
Dear Veronica:On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mazatlan.Sincerely!Courtyard by Marriott Mazatlan Beach Resort!
by A verified traveler
Posted 27 Apr 2024
Right in front of the beach, easy malecon access
Comment from Hotel Management
1 May 2024 by Courtyard Mazatlán Beach Resort, Hotel Management
Dear Janeth,On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Mazatlán Beach Resort
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
1 May 2024 by Courtyard by Marriott Mazatlán Beach Resort, Hotel Management
Estimada Elizabeth:En nombre de todo el equipo del hotel, quiero agradecerle por compartir su experiencia en Courtyard Mazatlán Beach Resort. Estamos muy contentos de leer que hemos cubierto con éxito todos los servicios que recibió. Para nosotros es muy importante conocer sus observaciones para mantener la motivación de ofrecer el servicio que usted y todos nuestros huéspedes se merecen.Gracias por su preferencia y por favor denos la oportunidad de servirle nuevamente en su próxima visita a Mazatlán.Sinceramente, Courtyard by Marriott Mazatlán Beach Resort!
