Ratings based on 80 Verified Reviews

3.9 out of 5
68% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler

Posted 15 Nov 2023
Friendly and professional staff. Close to airport. Our shower head needed repairs. Room 002
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2023 on Hotels
4 out of 5
by A verified traveler

Posted 25 Oct 2023 on Hotels
The ac was awesome and the bees were comfortable. The restaurant left a little to be desired.
5 out of 5
by A verified traveler

Posted 9 Oct 2023
Our room was spacious and clean, the bed was comfortable. The area was peaceful. The gardens and pool were pleasant, the service and food was very good.
Comment from Hotel Management
16 Oct 2023 by Phatsimo, Hotel Management
Good Day, Thank you for taking the time to give us feedback following your recent stay at Cresta Riley’s Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Guest feedback is imperative for us to ensure whether or not we are meeting and exceeding our Guests' expectations. We rely on Guest feedback to determine both the positive and negative aspects of our Hotel and to improve wherever possible. Your feedback has therefore been truly invaluable to us. Thank you for assisting us in our pursuit of service excellence. We hope to have the privilege of welcoming you back to Cresta Riley’s Hotel again soon. Regards,
5 out of 5
by A verified traveler

Posted 5 Aug 2023
Convenient to town, good food, nice outdoor bar and patio
Comment from Hotel Management
16 Oct 2023 by Phatsimo, Hotel Management
Good Day, Thank you for taking the time to give us feedback following your recent stay at Cresta Riley’s Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Guest feedback is imperative for us to ensure whether or not we are meeting and exceeding our Guests' expectations. We rely on Guest feedback to determine both the positive and negative aspects of our Hotel and to improve wherever possible. Your feedback has therefore been truly invaluable to us. Thank you for assisting us in our pursuit of service excellence. We hope to have the privilege of welcoming you back to Cresta Riley’s Hotel again soon. Regards,
5 out of 5
by A verified traveler

Posted 31 Jul 2023
The staff and the food excellent
Comment from Hotel Management
16 Oct 2023 by Phatsimo, Hotel Management
Good Day, Thank you for taking the time to give us feedback following your recent stay at Cresta Riley’s Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Guest feedback is imperative for us to ensure whether or not we are meeting and exceeding our Guests' expectations. We rely on Guest feedback to determine both the positive and negative aspects of our Hotel and to improve wherever possible. Your feedback has therefore been truly invaluable to us. Thank you for assisting us in our pursuit of service excellence. We hope to have the privilege of welcoming you back to Cresta Riley’s Hotel again soon. Regards,
5 out of 5
by A verified traveler

Posted 20 May 2023
Great location. Walk to markets, grocery, currency exchange. Restaurant has fabulous food choices and delicious! Everyone there was exceptional and it was a wonderful experience
Comment from Hotel Management
16 Oct 2023 by Phatsimo, Hotel Management
Good Day, Thank you for taking the time to give us feedback following your recent stay at Cresta Riley’s Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Guest feedback is imperative for us to ensure whether or not we are meeting and exceeding our Guests' expectations. We rely on Guest feedback to determine both the positive and negative aspects of our Hotel and to improve wherever possible. Your feedback has therefore been truly invaluable to us. Thank you for assisting us in our pursuit of service excellence. We hope to have the privilege of welcoming you back to Cresta Riley’s Hotel again soon. Regards,
5 out of 5
by A verified traveler from Stuart

This traveler left a rating score only Posted 16 Oct 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2022 on Hotels