Ratings based on 50 Verified Reviews

3.5 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

They charged me twice for the hotel

Posted 8 Jun 2021 on Hotels
I booked my stay through hotels.com and paid the hotel in advance. However, the hotel charged me full price when I checked out. I have emailed the hotel and they say they haven't received a payment before. They told me to send a proof of payment, which I did. I sent them a detailed receipt but they said it wasn't enough. After that they just stopped responding to me. I should not even have to send them a receipt. Hotels.com are trying to fix this for me, but the hotel staff are all struggling with English. They also charged me for breakfast every morning, claiming they asked me if I wanted breakfast when I checked in. I'm 100% sure they never asked me. I had breakfast the first day, but there was not much I could eat due to allergies, so I bought my own breakfast elsewhere the other days. It's been 11 days now and I haven't heard more from them.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2019 on Hotels
1 out of 5
by A verified traveler from Washington D.C.

Not recommended

Posted 6 Jul 2015 on Wotif
Pros: Nothing
Cons: Everything
Location: Cinema across the road and a good restaurant as well.
The photographs of the rooms on the website do not represent the room that we were given. We requested a non smoking room for a family of four with the two children aged 3 and 1 year old. We could not open the door fully due to a wall, and were greeted by a small room with a double bed and a metal bunk bed that reeked of cigarette smoke. There was an ash tray on the window sill and just outside the window on the outside sill (past the broken pane of glass) were cigarette butts. The whole room would have been only two and a bit metres wider than the two beds and less than a metre longer than the double bed. Bunk bed was totally unsuitable for small children and all pillows were tiny and almost non existant. Also, at my own omission, I did not check to see if the hotel had air conditioning - the room was very hot and had no real ventilation. We did not stay the night and would not recommend this hotel to anyone.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024
4 out of 5
by A verified traveler

Restaurant à refaire

Posted 5 Oct 2023 on Hotels
Petite chambre mais correct, bonne literie et sdd très agréable Restaurant excellent et accueil sympathique
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 16 Sep 2023 on Hotels
Problème d odeurs dans la salle de bain !
3 out of 5
by A verified traveler

Posted 13 Mar 2023 on Hotels
On a eu une urgence familiale 2hrs apres notre arrivee J’espere que la gerance fera un geste commercial 😕😕😕
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2022 on Hotels