Ratings based on 38 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Mar 2024
We had a great stay in Matsuyama. The Family Lodge was perfect for our trip.
Comment from Hotel Management
31 Mar 2024 by 旅籠屋松山店 支配人, Hotel Management
この度は当ホテル旅籠屋松山店に宿泊頂きありがとうございましたまたのご利用をお待ちしております旅籠屋松山店 支配人
5 out of 5
by A verified traveler

Posted 11 Jul 2023
We needed to stay a night in Matsuyama, somewhere affordable that was close to the airport but not in the heart of the city, that offered free parking. This place fulfilled these requirements! The staff is friendly, the AC works well, and the rooms are sweetly decorated.
Comment from Hotel Management
11 Jul 2023 by ファミリーロッジ旅籠屋・松山店 支配人, Hotel Management
この度は旅籠屋(HATAGOYA) 松山店ををご利用頂き誠にありごとうございますまたのご利用をお待しております
5 out of 5
by A verified traveler

A great value at the best hotel around

Posted 30 Dec 2021 on Hotels
The hotel was clean and a great value. The beds were standard, not so great. But for the money, it was a satisfactory experience. Definitely the best hotel in the area.
5 out of 5
by A verified traveler

Posted 30 Jan 2021 on Hotels
Wonderful place and experience , thank you :)
5 out of 5
by A verified traveler

Shikoku coast trip

Posted 26 Dec 2019 on Hotels
Friendly reception the room was very clean and parking and facilities were excellent. Good location if driving down the coast. Good price for 4 of us.
Comment from Hotel Management
26 Dec 2019 by HATAGOYA MATSUYAMA TEN, Hotel Management
Dear Mr Morse. Thank you for using our hotel We look forward to your use again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
3 out of 5
by A verified traveler

Posted 7 May 2024
全体的に清潔だが、カーペットが広範囲に汚れており、不衛生だった。春に宿泊したのだが、布団が寒かった。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2024
5 out of 5
by A verified traveler

Posted 24 Mar 2024
快適でした。
Comment from Hotel Management
29 Mar 2024 by 旅籠屋 松山店 支配人, Hotel Management
この度は当ホテル旅籠屋 松山店をご利用頂きありがとうございましたまたのご利用をお待ちしております旅籠屋 松山店  支配人
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024