Ratings based on 148 Verified Reviews

4.2 out of 5
74% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2022
3 out of 5
by A verified traveler

Not a good night

Posted 3 Dec 2021 on Hotels
Mattress was way too hard. So it wasn't really comfortable. But the location was nice. Really convenient. Close from the station and the city center.
3 out of 5
by A verified traveler

Posted 4 Apr 2021 on Hotels
Great location, 15 minutes walk to main streets, restaurants and the castle. Nice hotel, small rooms, beds low and uncomfortable, ok breakfast.
4 out of 5
by A verified traveler

Clean no frills room stiff bed and a little chilly

Posted 24 Mar 2021 on Hotels
This is a basic hotel. Check in went smoothly and we did not have any issues during our stay The room was quite chilly when I checked in and the heater turned off again when I went out for dinner. It took some time before it heated up to a comfortable temperature at night. The bed was stiff for me, but I guess Japanese are used to that.
4 out of 5
by A verified traveler

Business Hotel

Posted 10 Mar 2021 on Hotels
A very typical business hotel. They have a curfew and require ID card to come in around midnight.
4 out of 5
by A verified traveler

Great stay for good price.

Posted 1 Mar 2021 on Hotels
It was great and very affordable. But the room has still the smell of Tobacco,
5 out of 5
by A verified traveler

Very Accommodating Place in a Convenient Location

Posted 1 Jun 2018 on Hotels
We used this hotel as a base for Matsumoto, as it is in a good location to explore the town and is very close to both the train station and the castle! We also visited Kamikochi and hiked up Mount Yakedake while staying here, as all the lodging in Kamikochi was booked months ahead of time. This was a very nice accommodation in a very quiet town, and the staff were very nice and eager to use English with my friends and I. They were very helpful and the included breakfast was really delicious! Definitely would recommend others, English speaking or not, to use this hotel as a base to see the sights of the town and the nearby Japanese Alps.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2017 on Hotels
4 out of 5
by Bram

enjoyable stay and can recommend

Posted 2 May 2017 on Hotels
good location in between station and matsumoto station good wifi and breakfast as well
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