Ratings based on 89 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by Michael
nice clean hotel
Posted 15 Apr 2017 on HotelsThis was a nice clean hotel in a good area. You can walk to the huge fort/palace/garden. Also to nice shopping and an "old town" area.
by Warwick
Close to station
Posted 10 Feb 2017 on HotelsQuiet city, beautiful castle, hotel in ideal location.
by A verified traveler
Comfortable hotel near to the station.
Posted 27 Nov 2016 on HotelsInitially we were given a room on 5th floor with a generator outside but when we asked to move to a quiet room we were given one on 11th floor which was very quiet and comfortable.Staff were very friendly and helpful. We had a meal in the restaurant which was very nice and beautifully presented but fairly expensive. Only hotel in our trip that didn't have breakfast included in the price.
by A verified traveler
Very good option in Matsumoto
Posted 28 Oct 2016 on HotelsVery clean hotel with a good breakfast and friendly check-in. I'd happily stay there again.
by A verified traveler from Singapore
Good Location, close to transport stations.
Posted 6 Aug 2016
Pros: Its location.
Hotel lobby and receptions looks grand. However, the rooms are a tad too old, and they could certainly use a major face-lift.
Recommended
for Everyoneby A verified traveler from Honolulu
Convenient
Posted 31 Jan 2016I selected this hotel because it is the highest rated hotel near the Matsumoto train station. It is convenient to the station and in walking distance to the Matsumoto Castle, shopping and eating areas. Like most Japanese hotels, it is very tiny but at least they have laundry facilities and it is clean.
by Matthew
Posted 4 Aug 2015 on Hotels
by A verified traveler
Convenient but average
Posted 23 Jul 2015 on Hotels'Ok' hotel for 1 day trip in Matsumoto. Average at best but certainly not more than 3 star. Staff ok, but room had window that looked as if it was about to fall.
by Yau Ki from Hong Kong
2 minutes walk from station
Posted 6 Jul 2015 on HotelsNear Matsumoto station, would be great if go to Norikura or Kamikochi in the next morning
by A verified traveler
Great spot
Posted 3 May 2015 on HotelsRoom a tad hot but the staff gave us their portable air conditioner from their office, went out of their way to help us.
