Ratings based on 548 Verified Reviews

4.1 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 4 May 2024
Hôtel basique, chambre très petite, moquette salle, papier peint se détachant du mur, salle de bain miniscule.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024
1 out of 5
by A verified traveler

Posted 13 Apr 2024
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
4 out of 5
by A verified traveler from Hadano

Posted 12 Mar 2024
I like the cost performance.
5 out of 5
by A verified traveler

Posted 15 Feb 2024 on Hotels
Wonderful, great value. Excellent location.
5 out of 5
by A verified traveler

Posted 4 Feb 2024 on Orbitz
Perfect for an overnight stay
5 out of 5
by A verified traveler

Posted 31 Jan 2024
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
4 out of 5
by A verified traveler

Great value stay

Posted 25 Jan 2024 on Hotels
Our 1 night stop whilst passing through Matsumoto was best described as great value. Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023