Ratings based on 128 Verified Reviews

4.2 out of 5
95% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2023
Big Onsen bath, and walking distance to tourist spots.
4 out of 5
by A verified traveler

Posted 1 Jun 2023
Onsen is great , try out the two outdoor onsen during the stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2018 on Hotels
5 out of 5
by A verified traveler

Nice onsen, quiet place

Posted 3 Jun 2018 on Hotels
Nice onsen, enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rosemount, MN USA

AMAZINGLY WONDERFUL

Posted 19 Sep 2017
Pros: The lobby is beautiful, the on-sight onsen, breakfast, location. The hidden Shinto shrine on the property was also an amazing surprise to me.
Cons: Nothing. I want it just the way it was when I return there again next year :)
Location: Food is available in the small onsen town, and although the location of the hotel is a bit of a hike from the main rail station, it's a nice walk.
What can I say about the STAFF and HOTEL (ryokan) experience that I had at the Tamatsukuri Choseikaku Grand Hotel?? All I can say was AMAZING. I arrived prior to the check-in time, as my train schedule was fairly rigid this day. The wonderful staff had no issues in storing my backpack in their storage area until the official time I could check in. This allowed me to explore the area of Tamatsukuri, which is a fabled, old, traditional onsen area of Northern Japan. It is well located between Isumoshi and Matsue cities, and near the magnificent Lake Aishi. It is a quiet onsen town, with many older ryokans located along the small stream which is water that bubbles up heated near the ryokans. The general location is ideal for a quiet, reflective and peaceful stay. Exactly what I was looking for after 4 frantic days in the Tokyo/Chiba region. I loved watching the other guests from the 6 or 7 ryokans (including the one I stayed in) walk up and down the small stream's sidwalks in their Yukatas. The Grand Hotel is just a bit "dated", BUT is that a "bad thing" for a fabled ryokan?? NO! It adds to its charm, in my opinion. The onsen area of the hotel is wonderful, and the room was impeccably clean and well maintained. But, as usual, it was the STAFF at the Hotel that made the experience perfect for me. In particular, the acting manager of the hotel literally RAN around to assist me in any and all of my needs. He and his staff are SIMPLY THE BEST IN JAPAN.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Beautifully traditional onsen hotel

Posted 7 Aug 2017
We had an amazing time here. Staff was unbelievably accommodating and helpful. The onsens were great. These are multiple pools onsen, one of each ( men, women) is outdoors. And as you get out there's a wide range of pampering products to try. The breakfast was beautiful and you can choose between Japanese cuisine and European. And there is a shuttle service to the train station. Do I have to keep going?
5 out of 5
by A verified traveler

Posted 30 May 2024
初めて玉造温泉でしたがステキな旅が出来ましたホテルの皆さんの笑顔にとても良い時間が出来た事が嬉しいかったですありがとうございました
4 out of 5
by A verified traveler

Posted 19 May 2024
お料理が女性としてはちょうど良い量で残してしまって心苦しいということにならず、美味しかったねと気持ちよく食べ終わることができました。 スタッフさんに丁寧な対応をしていただきありがとうございました。