Ratings based on 94 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jan 2022 on Hotels
Comment from Hotel Management
22 Jan 2022 by 松江アーバンホテル, Hotel Management
この度は御利用いただきありがとうございました。 またの御利用をお待ちしております。 ありがとうございました。
4 out of 5
by A verified traveler

Definitely would stay again!

Posted 5 May 2021 on Hotels
Staff was friendly and helpful, great location, lots of free toiletries and free things to borrow (bicycles!). I stayed in a cubic (capsule) room, which was nicely designed. My only problem really was how to handle replacement towels and pajamas for multiple nights - this is done well but differently from other places, so a little information at check in would have been useful. The hotel is a couple minutes from the station, which has restaurants. There’s a small shopping mall about 10 minutes on foot with more restaurants and a theater, and a convenience store a couple minutes away too. The tourist bus stops nearby, but you could also use a bike or walk to get to the castle area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2020 on Hotels
5 out of 5
by A verified traveler

Definitely would return

Posted 3 Feb 2020 on Hotels
Delicious breakfast variety, but don’t get started after 9am! Generous helpful staff. Don’t leave anything in your capsule after 10am unless you want to make it inconvenient for them to clean around it as I accidentally did!
Comment from Hotel Management
23 Feb 2020 by 松江アーバンホテル, Hotel Management
Thank you for using it. We look forward to coming again. Thank you for your feedback.
4 out of 5
by A verified traveler

Posted 21 May 2024
cool but not expensive
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024
4 out of 5
by A verified traveler

Posted 29 Apr 2024
初めて利用しましたが とても綺麗で自由でよかった また利用したいと思います
Comment from Hotel Management
2 May 2024 by CUBICROOMより, Hotel Management
この度は御利用いただきありがとうございました。喜んでいただけましたようでよろしかったです。またのご利用をお待ち申し上げております
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by CUBICROOMより, Hotel Management
この度は御利用いただきありがとうございました。またのご利用をお待ち申し上げております
3 out of 5
by A verified traveler

Posted 28 Apr 2024
大浴場が無いのが残念
Comment from Hotel Management
2 May 2024 by CUBICROOMより, Hotel Management
この度は御利用いただきありがとうございました。大浴場はなく申し訳ございません。またのご利用をお待ち申し上げておりますご投稿頂きありがとうございました
3 out of 5
by A verified traveler

Posted 24 Apr 2024
ポットが利用したかったが場所かわからなくて残念。その他は特に問題なく利用できました。
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