Ratings based on 92 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
The room we stayed was very clean and good size.
by A verified traveler
Posted 10 Jun 2024
Hotel location itself is fine. Staff was friendly and accommodating to questions despite languange differences. Only suggestion is to look carefully at map for location relative to JR station. Was only able to see hotel sign after I crossed the street. On a warm and humid day, having to wait to return to the side of the street I was just on was annoying.
Comment from Hotel Management
12 Jun 2024 by Green Rich Hotel Matsue Station Across Takuwa, Hotel Management
Thank you very much for staying at Green Rich Hotel Matsue Eki Across.We are glad to hear that you had a relaxing stay with us.Please note that the shortest way to get to our hotel on foot from Matsue Station is through the underground passage.All of our staff will continue to make every effort to satisfy your needs in the future.Thank you for taking time out of your busy schedule to write a review of our hotel. We look forward to welcoming you again.
by A verified traveler
Posted 6 May 2024
Rooms were very clean and basic.
Comment from Hotel Management
9 May 2024 by Green Rich Hotel Matsue Station Across Takuwa, Hotel Management
Thank you very much for staying at Green Rich Hotel Matsue Station Across.We are also very pleased to receive your compliments.All of us at Green Rich Hotel Matsue Station Across will continue to strive for your satisfaction in the future.Thank you for taking time out of your busy schedule to write a review of our hotel.We look forward to welcoming you again.
by A verified traveler
Posted 9 Nov 2023 on Hotels
Comment from Hotel Management
10 Nov 2023 by グリーンリッチホテル松江駅ACROSS 井上, Hotel Management
この度はグリーンリッチホテル松江駅Acrossにご宿泊頂きまして誠にありがとうございました。また、高評価頂戴し重ねてお礼申し上げます。これからもお客様にご満足いただけるホテルづくりに邁進してまいります。お忙しいところ当ホテルのレビューにご投稿頂きありがとうございます。またのお越しをお待ちしております。
by A verified traveler
Posted 7 Oct 2023
I book a premium room with massage chair. The room given to me is a very small room and no massage chair. Very basic and small room for the price I pay.
Comment from Hotel Management
13 Oct 2023 by グリーンリッチホテル松江駅Across 若槻, Hotel Management
Thank you very much for staying at Green Rich Hotel Matsue Station Across. The premium room you stayed in (equipped with a massage chair) has a massage chair next to the bed. I think that's why the room felt a little smaller. Thank you for choosing our hotel for your precious trip. Thank you for taking the time out of your busy schedule to post a review of our hotel.
by A verified traveler
Posted 6 Sep 2023
it was my first-time trip to Japan, and I got Very unforgettably nice experience here at greenrich
Comment from Hotel Management
7 Sep 2023 by Green Rich Hotel Matsue Station Across Wakatsuki, Hotel Management
Thank you very much for staying at Green Rich Hotel Matsue Station Across. We are very happy to hear that you enjoyed your stay with us. I hope you had a wonderful trip. Also, when you come to Matsue City, all the staff are looking forward to using our hotel.
by A verified traveler
Posted 25 Mar 2023
This hotel is located across the street from the JR Matsue Station. It's easy to find and conveniently located. It's a fine low cost hotel. Not particularly memorable.
Comment from Hotel Management
4 Apr 2023 by Green Rich Hotel Matsue Station Across Hiyama, Hotel Management
Thank you for staying at Green Rich Hotel Matsue Station Across.Thank you for your compliments regarding the location.Our hotel is located right in front of Matsue Station, so you can come to Matsue Station from the nearby underground passage, so it is a very convenient location.In addition, there are many restaurants around the hotel where you can eat local cuisine.Please stop by during your stay.Thank you for taking the time out of your busy schedule to post a review of our hotel.We are looking forward to seeing you again.
by A verified traveler
Posted 24 Jun 2024
設備,サービスは合理的。
泊まるだけならお勧めのホテルです。
by A verified traveler
Posted 23 Jun 2024
チェックイン時の説明が不十分。朝食のチケットを入れ忘れられていた。
備え付けのシャンプー、洗顔等のサービスしかなく不便。メイク落としが欲しい。
大浴場のお湯が熱すぎる。タオルを大浴場に置いて欲しい。
部屋着がワンサイズの浴衣しかなく、不便。
Comment from Hotel Management
23 Jun 2024 by グリーンリッチホテル松江駅Across 宅和, Hotel Management
この度はグリーンリッチホテル松江駅Acrossにご宿泊いただきまして誠にありがとうございました。ごゆっくりお寛ぎいただけておられましたら幸いです。しかしながら、館内設備に関しまして数々のご不便をおかけし申し訳ございません。お客様の貴重なご意見は大切にお預かりし、サービス向上に向けて役立てていく所存でございます。まだまだ至らぬ点はございますが、今後も皆様にご満足いただけるホテルを目指してスタッフ一同精進いたします。ご多忙の中、当館のレビューへのご投稿ありがとうございました。またのお越しを心よりお待ちしております。
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by グリーンリッチホテル松江駅Across 宅和, Hotel Management
この度はグリーンリッチホテル松江駅Acrossにご宿泊いただきまして誠にありがとうございました。ごゆっくりお過ごしいただけましたでしょうか。今後も皆様にご満足いただけるホテルを目指して精進致します。ご多忙の中、当館のレビューへのご投稿ありがとうございました。またのお越しを心よりお待ちしております。
