Ratings based on 200 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Although an older property. It was clean, friendly, the food was amazing and the breakfast huge. Centrally positioned for the local area. We enjoyed our stay in the family room very much
1 out of 5
by A verified traveler

Posted 26 May 2024
Room shabby and needs TLC. Shower and sink flooded . Tried to charge me twice .
4 out of 5
by A verified traveler

Posted 4 May 2024
Friendly staff cute town
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Great stay bar area small a few cobwebs in the bathroom but overall very good
3 out of 5
by A verified traveler

Posted 13 Apr 2024
The traffic was very noisy. There was a new flat screen TV propped on the suitcase stand. The old wall mounted TV did not work. A young man from the bar helped me move the new one as I did not need it. The wifi was rather erratic.
4 out of 5
by A verified traveler

Posted 11 Apr 2024
The accommodation perhaps needs an update and is a bit tired but was very comfortable and endearing in a quirky way. The staff were very accommodating and friendly. They obviously work very hard at running the establishment. No complaints with the food and thought the breakfasts were lovely especially the vegetarian option. I would happily stay again, thought it was good value.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2024 on Hotels
3 out of 5
by A verified traveler

False info on website which requires updating

Posted 8 Feb 2024 on Hotels
We stayed 2 nights Tuesday & Wednesday, we were unaware that there was no food served on Mondays and Tuesdays until we received an email the day before we were due to arrive and also that the Hotel was locked at 10pm Sundays to Thursdays, not just doors locked but the bar was also closed! If we had known this we would not have booked. The room was ok but a bit dusty we stayed in the 4 poster bedroom which was also a bit cold so we turned up the radiators, being February I would have thought that the heating would have been on before our arrival. There was very good food and real ales available at the pub round the corner, The Boat and the two chip shops were also shut on Tuesday so we were very glad that the Boat was open. Although we did not eat at the hotel in the evenings the full English breakfast was very good, warm plates, not greasy and good quality ingredients. Also good real ales were available. We would also like thank Jordan the Duty Manager who was very helpful and polite. The website really needs updating as the extensive Gin Bar was not that extensive and the bar snacks advertised on the bar were not available either. Also we noticed that the hotel website does not have any reviews? Its a very lovely building but some attention to detail is needed in regards as advertising and some dusting wouldn't go amiss!
Comment from Hotel Management
28 Mar 2024 by david, Hotel Management
Good morning Denise,Thank you for your e-mail. Nicola and I took over the pub on the 15th March so your stay was before us however we take your points on board. As of Monday this week food will be served daily including Mondays and Tuesdays. We have increased the bar offering also. I believe that the previous owner was just running stocks down.Once again sorry for your experience and we hope to see you soon.Best RegardsDavid
5 out of 5
by A verified traveler

Posted 29 Dec 2023 on Hotels
Lovely hotel with a great frontage, adequate parking, pleasant rooms, very nice fois and drink and friendly staff. Definitely recommend the stay. Only regret is that it was only for one night!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2023 on Hotels