Ratings based on 49 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2019 on Orbitz
We stayed in one of the cave rooms for 2 nights. Loved this place.! Location is perfect! Everything is within walking distance. Also there is a rooftop patio where you can enjoy a glass of wine while admiring the sunset and Matera.
Francisco makes this place extra special. His enthusiasm for Matera is infectious. When we checked in, he not only gave us a map of Matera but also gave us suggestions on where to eat and what to visit.
My only advise is to check your email for directions ( which Francisco will email ) on how to get to the hotel. There is a bus that will take you from the parking lot to the front of the hotel.
by A verified traveler from Manchester
Posted 25 Sep 2019
Francesco, the manager was delightful, helpful and very friendly. The bedroom was clean and comfortable. Not luxurious but very acceptable.
by A verified traveler from Tucson AZ
Posted 1 May 2019
Perfect location in Matera. Francesco was incredibly helpful (and his English was quite good) in where to visit and when, and places to eat, and just general info for getting around.
by A verified traveler
Posted 23 Oct 2018
by Nick
Posted 14 Aug 2017 on Hotels
by Daniel ca from Toronto, on, Canada
Good location in Matera (in Bassi, the old town)
Posted 6 Apr 2016 on Hotelsservice: really good support from staff. Helped me finding a nice spot to parking (giving me a ride).
Parking: free , on the street, 10 min walk, but safe. Paid a little bit more far away (20 min walk, maybe).
breakfast: excellent, in the restaurant OiMari
room: a little bit small for 4 people, but since we were a family worked fine.
bathroom: nice
location: excellent, right in the middle of Bassi, the old town. Close buy restaurants and cafes
Wifi: weak signal (room Aria)
price: I bit expensive but the installations and locations are worth.
by Naveen from California
Ok. Careful regarding parking.
Posted 23 Nov 2015 on HotelsThis is NOT a hotel. This is more of a residence given away for renting purpose. There is no front desk(physically present). I reached there around 11pm and there was no one to answer my calls inspite of me calling around few hours earlier to let them know my arrival time. I got into my room after almost 40 mins of wait.
Secondly parking is a nightmare since Sassi regulations wont allow you to park your car overnight. So you need to park on the streets above and walk downstairs (good luck if you have luggage!). I wish the hotel warned me about these things. The hotel link says free parking, but doesnt warn about these details.
The condition of the room was ok.
The only good point about this hotel was the location.
by carolyn from New York City
Venice in need of street signs....
Posted 3 Oct 2015 on HotelsNice character hotel, good location, tad hard to find, due to poor or no street signs.
Recommended
for Everyoneby A verified traveler from U.S.
Great location
Posted 9 Sep 2015The staff was very accommodating, we arrived at 2pm and check in time said 4pm but we were able to check in early with no problem or any additional fees. My kids were amazed by our room, the "Aqcua room" it used to be a holding place for water back in the day. We were only there for a day and half but it was great. Breakfast was right across the street in the family owned restaurant. The hotel is located in the main street in Sassi, everything is at a walking distance. Would definitely stay again.
by Dana from Seattle
Comfortable Stay in Matera
Posted 1 Jun 2015 on HotelsThe hotel has a nice location, it is situated down in the middle of Sassi, within walking distance of everything. The room was a good size. The bathroom was clean and had modern fixtures.
The Air Conditioner only seemed to blow warm air, the room gets quite warm without it.
Breakfast was served across the street in the restaurant run by the same owners. It wasn't particularly exciting but it did the job. There was a small selection of pastries, juice, whole fruit and coffee.
