Ratings based on 121 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2023 on Hotels
The staff was wonderful help us arrange a taxi to and from the bus station. Michele was the sweetest and made a wonderful breakfast each morning. The hotel is in a great part of town and close to many cafes and restaurants. Only wish the suite offered a shower and the ac was a little better but we really enjoyed our stay.
by A verified traveler
Posted 13 Oct 2023
The locstion is excellent but you cannot access it by your car at it's a restricted area. The property is a real cave. The bath room is small. The breakfast is very good. 2 nights are more than enough.
by A verified traveler
Posted 11 Sep 2023
Thank you Michele and staff for what was one of the best vacations we ever had. Room was stunning, and Michele, Iris and Simona were extremely helpful, kind and lovely. Michele’s breakfast was outstanding. The whole experience was one of the best we’ve ever had and we’ve travelled a lot.
Grazie Michele!!!
by A verified traveler
A great place
Posted 30 Jun 2023 on HotelsAmazing
by A verified traveler from Miami
Posted 7 Apr 2023
by A verified traveler
5 star service in 5 star property in 5 star area
Posted 23 Oct 2022 on HotelsParking off site. Van with driver delivers you and luggage to reception where met with helpful and friendly staff. We arrived 30 minutes before check in and room not ready. Room 5 minute walk from reception. Luggage delivered to room. Since it is a cave somewhat dark but quite spacious with unique shower. The bed is on a raised platform which is somewhat difficult to get on and off. All the service is 5 stat. The breakfast was extraordinary. Great restaurants nearby.
Comment from Hotel Management
20 Nov 2022 by Sant'Angelo Luxury Resort, Hotel Management
Dear Guest,we are very happy that your stay at the Sant’Angelo Luxury Resort has met your expectations and we thank you for your review.We hope to welcome you back to our facility.With regard,Reception Staff
by A verified traveler
Posted 12 Jul 2022 on Orbitz
Perfection
by A verified traveler
Recommend!
Posted 28 Jun 2022 on HotelsBeautiful hotel across a number of different levels in a fantastic location with a warm welcome & greeting by Michele when booking in.
Breakfast hosted by Michele (& his assistant) was a real highlight to start the day before exploring the unique sites of Matera.
We had an issue with shower & bathroom which the owners daughter Andrea took responsibility for & resolved to our complete satisfaction.
Five star service, we will definitely book again when we come back to Matera.
by A verified traveler
Great location and service!
Posted 8 May 2022 on HotelsWe loved the hotel and location - the breakfast was Included and fabulous! We hope to be back
by A verified traveler
A quiet peaceful night’s rest
Posted 11 Sep 2021 on HotelsBefore arriving we received an email from the hotel advising us where to park and take a shuttle since there are restrictions on driving in the old city. Although the parking said it was full, they accommodate us and drove us to the hotel. We were warmly greeted at the reception and then escorted to our room.
The room was built into the mountain side, with some of the stone still visible. The only “complaint” is that the only natural light came in through the glass panel in the door. For privacy reasons we kept it closed. As a result, we ended up sleeping in because we were unaware of the time.
When we checked out, we were able to leave our luggage in the reception while we explored the city. We made a reservation for the afternoon to be taken back to the parking garage. At the appointed time, the shuttle was there and drove us back.
Would definitely stay there again.
