Ratings based on 349 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
This location is amazing. Probably the best spot in Matera.
by A verified traveler
Posted 3 Jun 2024
Front desk staff were knowledgeable, polite and nice! Eager to assist where they could. Drive was very good! Provided information along the way. Drawing out the map was great information! Breakfast was great. Rooms really nice. Enjoyed everything!
by A verified traveler
Posted 2 Jun 2024
Very friendly staff, after only one day they made me feel already like someone they knew.
Bravo!
by A verified traveler from Padova
Posted 27 May 2024
The staff was attentive and pleasant, the rooms were comfortable, and the ancient city was fascinating.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 10 May 2024
I would give the service at this place 10 stars out of 5 if I could! We arrived at some random bus stop in the bottom of town because their main station is closed for remodeling, so I didn't really know where we were when I called the shuttle. Nino just asked me the name of the street & came to get us.
By the next morning, we had fallen in love with the town and changed our itinerary for the rest of the trip to spend more time in Matera, but they didn't have space for us to stay longer. They called around and found us a place at another amazing hotel. When it was time to check out, they had it all arranged to simply simply transfer our bags and pick up new keys at the other hotel.
As for the hotel itself, the rooms were huge, clean and very unique. Very cool hotel in an amazing town.
by A verified traveler
Posted 25 Apr 2024
We had a great stay at Basiliani. The room was large and very nicely decorated. Excellent breakfast and staff.
by A verified traveler from Wickenburg
Posted 7 Apr 2024
If I could give more than five stars to this hotel, I would. The staff were welcoming and helpful, and the location perfect -- beautiful views just outside our door and transportation a short essy walk away.
Our room was spacious and clean, and the beds were comfortable. We enjoyed the simplicity of the furnishings, which complemented the hotel's surroundings. The breakfast bar was delicious!
Thanks to everyone at Hotel Basiliani for a beautiful vacation.
by A verified traveler
Posted 6 Apr 2024
Our experience was absolutely perfect. The hotel provided clear and courteous parking instructions, a super fast shuttle (to and from the free parking area), fast check-in and luggage assistance all the way into our room. The room is clean, spacious, modern enough to feel fun and yet it retains the feeling of the Sassi. The town is beautiful and the people are so kind and out-going. Our breakfast was wonderful and fresh each day and they make espresso and cappucino for you as well.
We hope to come back to Sassi di Matera and will definitely stay here.
by A verified traveler
Posted 27 Mar 2024
Wonderful experience in a cave! Beautiful, clean room with an incredible bathroom with spa shower. Easily accessible hotel (great shuttle service to and from parking) within historic part of city with tremendous view of caves and canyon! Friendly, helpful, knowledgeable staff and great breakfast. Highly recommend!
