Ratings based on 183 Verified Reviews

3.9 out of 5
96% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Sep 2023
Very nice place manager hallik is supper helpful Thank you
Comment from Hotel Management
13 Sep 2023 by Neve Ilan Hotel team , Hotel Management
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,
1 out of 5
by A verified traveler

Posted 10 Sep 2023
Party going on in next door room all night. Tried to be patient but at 3.30am I rang reception. I checked that they understood exactly the noise problem. They ignored my complaint, so nearly half an hour later before 4 am I myself went in the garden outside my window to abuse these partying guests. As an older person, I should not have had to do this. STAY AWAY FROM THIS HOTEL therefore
Comment from Hotel Management
11 Sep 2023 by Neve Ilan Hotel team , Hotel Management
Thank you for the feedback.Your comments will be taken to our attention and will be treated accordingly.We hope to see you again among our guests.Best regards,
4 out of 5
by A verified traveler

Posted 6 Jul 2023 on Hotels
Comment from Hotel Management
10 Jul 2023 by Neve Ilan Hotel team , Hotel Management
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,
4 out of 5
by A verified traveler

Posted 6 Jun 2023
Comment from Hotel Management
27 Jun 2023 by Best regards, Neve Ilan Hotel team , Hotel Management
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.
4 out of 5
by A verified traveler

Hill top views with clean air.,

Posted 21 Apr 2023 on Hotels
Wonderful position being outside the city noise and pollution. Lovely clean hilltop air, car essential though. Rooms and bathrooms have been renovated but still could do with modernisation. Staff were friendly and we arrived late at 2am with no problem or delay. Breakfast was good but coffee not from dispensers wouid be welcome. We did not use the pool.
Comment from Hotel Management
21 Apr 2023 by Neve Ilan Hotel team , Hotel Management
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,
5 out of 5
by A verified traveler

Posted 17 Apr 2023
I enjoyed the kosher food immensely
Comment from Hotel Management
18 Apr 2023 by Neve Ilan Hotel team , Hotel Management
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,
5 out of 5
by A verified traveler

Terrific Value for Peace and Quiet

Posted 28 Dec 2022 on Hotels
This is a great 2.5-3 star hotel from a room perspective (slightly rundown furniture that is more college dorm than fancy hotel), with a 3-4 star lobby and a solid 4 star breakfast. Given this, it is a terrific value and located in a very quiet neighborhood. We slept great, enjoyed the fabulous breakfast, and took in some amazing views of Israel’s coastline. We did not have a chance to use the pool or the athletic equipment, but if you like that sort of thing, this is really a terrific hotel!
Comment from Hotel Management
4 Jan 2023 by Neve Ilan Hotel team , Hotel Management
Thank you for the positive feedback.We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience.We had the pleasure of hosting you and we hope to see you again among our guests.Best regards,Neve Ilan Hotel team
4 out of 5
by A verified traveler

Posted 21 Jul 2022 on Hotels
Comment from Hotel Management
29 Jul 2022 by Neve Ilan Hotel team , Hotel Management
Thank you for the positive feedback. We do our best to provide our guests the best service and it is pleasant to hear that this can be felt in the hospitality experience. We had the pleasure of hosting you and we hope to see you again among our guests. Best regards,
3 out of 5
by A verified traveler

Not up to par

Posted 27 Jun 2022 on Hotels
Aside from two mornings when fire alarms woke us at 6:30 and 7:00AM, both mistakes, we experienced no housekeeping service our first day. The bathmat, with obvious mold growing on it took three days to replace. I actually carried it down to reception to show it to them! The larger blanket which covered the”king” bed arrangement had a torn and too small duvet. The hotel, at over $200 per night was definitely disappointing. The food was plentiful and generally tasty.
Comment from Hotel Management
4 Jul 2022 by Neve Ilan Hotel team , Hotel Management
Thank you for the feedback. Your comments will be taken to our attention and will be treated accordingly. We hope to see you again among our guests. Best regards, Neve Ilan Hotel team
2 out of 5
by A verified traveler

Posted 12 Apr 2022
the room was not ready when i got here the heat was not working during my stay!
Comment from Hotel Management
12 Apr 2022 by Neve Ilan Hotel team , Hotel Management
Thank you for the feedback. Your comments will be taken to our attention and will be treated accordingly. We hope to see you again among our guests. Best regards,
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