Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 17 Jun 2024
Beautiful hotel
Comment from Hotel Management
17 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back.Best regards,Stuart.
by A verified traveler
Posted 16 Jun 2024
Very disappointed. Place is under construction. Giant blue barricades around the restaurant area and inside bar. Couldn’t watch tv there. No free breakfast. Lied to by the front desk. Came here with my son and wife for Father’s Day and we are all disappointed none of us knew all the things that wouldn’t be available due to the expansion of the restaurant.
Comment from Hotel Management
16 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to let us know about your recent stay. We are disappointed that the stay was not up to your expectations, and apologize for the inconveniences as well as not communicating about the renovations, as we take steps to improve our resort. We understand your frustration and hope to do better in the future.Best regards,Stuart.
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.
by A verified traveler
Posted 14 Jun 2024
Very nice resort, rooms look brand new with very tasteful design , good location.
Comment from Hotel Management
16 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.
by A verified traveler
Posted 12 Jun 2024
Love the place
Comment from Hotel Management
12 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.
by A verified traveler
Posted 11 Jun 2024
Love it here. Friendly staff. Can’t wait for construction to be done!
Comment from Hotel Management
11 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to let us know about your recent stay. We appreciate the feedback and would like to discuss how we could have done better. Please let us know if we can contact you for some more information.Best regards,Stuart.
by A verified traveler
Posted 8 Jun 2024
We had a great time, quite nice views
Comment from Hotel Management
8 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to share your recent experience with us. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.
by A verified traveler
Posted 8 Jun 2024
One of the best locations in Islamorada on the ocean with the huge beach and a walk anc road to great restaurants. Excellent, recently remodeled rooms.
Comment from Hotel Management
8 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to share your recent experience with us. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.
by A verified traveler
Posted 5 Jun 2024
Loved our stay! Will be back!
Comment from Hotel Management
5 Jun 2024 by Stuart, Hotel Management
Thank you for taking the time to let us know about your recent visit. We appreciate your feedbck, and look forwrd to welcoming you back soon.Best regards,Stuart.
