Ratings based on 38 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Los Angeles

Posted 8 Dec 2023
This was my second time staying at this casa particulares. Ownership or management has changed and Edith is outstanding. She is on Whatsap so response is very prompt. I am a trekker so my goal is to stay in basic and affordable accommodations but more important in proximity to the main plaza as well as places I am visiting. I travel to Matanzas via the Viazul so the cost of a taxi from the bus terminal to the property is approximately 750-1000 pesos.which translated to under $3USD. The trick is make sure you get a good exchange for your money. The property is full service as included in my price was breakfast (my request was simply coffee and fruit). Upon request Edith will make the internet available. You will receive a key to your room. As for coming/going, simply text Edith when you are about 10 minutes from the property and she/someone will be there to open the front door. The property has been recently restored so you are in for a very nice treat. Again, my preference is casa particulares and never a hotel, because I prefer to immerse myself with Cubans and enjoy the cultural exchange.
Comment from Hotel Management
11 Dec 2023 by Casa Manzaneda, Hotel Management
Thank you very much for your beautiful words!It has been a real pleasure to have welcomed you home! You already know that we are here for whatever you need and you will always be well received!!!
5 out of 5
by A verified traveler

Posted 12 Oct 2023 on Hotels
We were in a car accident on the way to Casa Manzaneda and never got there. Hpwever, the host was very caring in checking on us even after it was clear we weren’t going to make it. The host went above and beyond.
Comment from Hotel Management
12 Oct 2023 by Casa Manzaneda, Hotel Management
Thank you very much for your comment!We always try to do everything possible... although it is clear that sometimes we do not succeed. But it will be a pleasure to welcome you another time.
5 out of 5
by A verified traveler

Posted 26 Jun 2023
Comment from Hotel Management
16 Aug 2023 by Casa Manzaneda, Hotel Management
Muchísimas gracias por tu amable puntuación! Es un honor para nosotros!
4 out of 5
by A verified traveler

Posted 7 Apr 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Casa Manzaneda, Hotel Management
Muchas gracias por todo Jocelyne
4 out of 5
by A verified traveler

Posted 22 Feb 2023
Comment from Hotel Management
11 Apr 2023 by Casa Manzaneda, Hotel Management
Muchas gracias por tu puntuación!!
4 out of 5
by A verified traveler

Posted 21 Feb 2023 on Hotels
Comment from Hotel Management
24 Feb 2023 by Casa Manzaneda, Hotel Management
Muchas gracias por la puntuación que nos ha dado Harriet. Fue un placer como huésped!!
4 out of 5
by A verified traveler

Posted 1 Feb 2023
Nice family nice home.
Comment from Hotel Management
24 Feb 2023 by Casa Manzaneda, Hotel Management
Muchas gracias por todo Bumo!
5 out of 5
by A verified traveler

Posted 11 Jan 2023
It was a very clean room and the owner was friendly and always helpful.
Comment from Hotel Management
24 Feb 2023 by Casa Manzaneda, Hotel Management
Muchas gracias por su comentario José. Con huéspedes como usted es un placer trabajar!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2022
5 out of 5
by A verified traveler

Great Stay

Posted 12 Dec 2022 on Hotels
Great hosts, very welcoming. Easy access to local amenities.
Comment from Hotel Management
12 Dec 2022 by Casa Manzaneda, Hotel Management
Thank you very much for your words!This is your home whenever you want!!