Ratings based on 85 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Great service
Comment from Hotel Management
27 May 2024 by Macario Gallegos, Hotel Management
Thank you for your visit,we are glad you enjoyed your stay,come back soon!
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
27 May 2024 by Macario Gallegos, Hotel Management
Muchas gracias por su visita, nos agrada porder servirle!
by A verified traveler
Posted 14 Nov 2023
Needs frequent client perks
Comment from Hotel Management
14 Nov 2023 by Macario Gallegos, Hotel Management
Dr Erasmo, thank you for taking the time to let us know about your stay,please stop by the front desk to enroll in tha frequent guest program...
by A verified traveler
Posted 6 Nov 2023
Comment from Hotel Management
19 Dec 2023 by Macario Gallegos, Hotel Management
Muchas gracias por compartir su opinion con nosotros Doctor, aquí lo esperamos...!
by A verified traveler
Posted 22 Oct 2023
Comment from Hotel Management
14 Nov 2023 by Macario Gallegos, Hotel Management
Gracias por su calificacion!
by A verified traveler
Posted 2 Oct 2023
The rooms are not in the best conditions. The aisles don't hsve A/C.
They have 2 elevators but only 1 works and small and super hot. The restaurant downstairs is always busy with events and the restaurant next door is very pricey.
Comment from Hotel Management
2 Oct 2023 by Macario Gallegos, Hotel Management
We are sorry we didnt meet your expectations,we are recarpeting the floors this next week, the elevators are both functioning now,the restaurant works from 7 to 12 pm, after that is rented for special events,we thak you for the time to review the hotel installations this helps us to know where can we improve our service and instalations,Thanks again.
by A verified traveler
Posted 16 Jul 2023
Comment from Hotel Management
7 Aug 2023 by Macario Gallegos, Hotel Management
Thank you for the time to rate your stay with us, we highly appreciate it
by A verified traveler
Posted 28 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by Macario Gallegos, Hotel Management
Muchas gracias por su opinión, nos ayuda mucho la retroalimentación de nuestros huéspedes!
by A verified traveler
Posted 28 May 2023 on Travelocity
Good
Comment from Hotel Management
29 May 2023 by Macario Gallegos, Hotel Management
Apreciamos mucho su opinion, muchas gracias por calificar su experiencia ,esperamos ser de nueva cuenta sus anfitriones...!
by A verified traveler
Posted 27 Nov 2022