Ratings based on 89 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2023
Nice
Place. You will love it.
Comment from Hotel Management
9 Oct 2023 by marketing office, Hotel Management
Dear guest, we thank you for choosing our hotel for your holidays and we are pleased that you appreciated our services. We hope to welcome you again on your next stay
by A verified traveler
2 day stay in Forte dei Marmi
Posted 9 Jul 2023 on Hotels2 day stay in Forte dei Marmi. Check in / check out was longer that I thought. Poor breakfast. Strange interior. Parking is an advantage. The hotel price does Not relate to quality
You get. The room is Not small. Standard double room is without balcony and there is Not good view there.
Comment from Hotel Management
12 Jul 2023 by Marketing dept. , Hotel Management
Dear guest,every remark of our guests is seriously taken into consideration to improve our services. However, your review may not be intended for us for different reasons: Your check in and check out operation went smoothly and quickly, asour usual.You reserved a standard room online - which, as specified in the descriptions, does not have a balcony - but you could reserve rooms with a balcony or a higher category.These are the reasons why we think the review is not meant for us.Best Regards
by A verified traveler from Redmond
Posted 6 Jul 2023
great hotel in perfect location. loved the view from room. good room service. breakfast was alright. very friendly and helpful staffs. gated self-parking was helpful.
Comment from Hotel Management
27 Jul 2023 by Marketing dept. , Hotel Management
Dear guest, Thank you for sharing the experience of your stay in our hotel, we are pleased that you appreciated our services. Our staff works to make your stay special and we hope to welcome you again.
by A verified traveler
Posted 8 Jun 2023 on Wotif
One of the best overall places we have been and stayed in 3 weeks in Italy. The location is perfect with beach/coast and a mountainous back drop. Staff were amazing and went out of their way to assist with anything. Food also was great with lots of options. Highly reccomend.
Comment from Hotel Management
27 Jul 2023 by Marketing dept. , Hotel Management
Dear guest, thank you for choosing our hotel for your holidays,your review makes us proud.We are glad that you appreciated the location of the hotel and the services rendered (included our restaurant). Our staff works every day to make guests' stay special.We hope to welcome you again to "your" hotel in Marina di Massa
by A verified traveler
Posted 12 May 2023 on Hotels
by A verified traveler
Posted 28 Apr 2023 on Hotels
by A verified traveler from MANAMA
Posted 20 Mar 2023
the rooms are very basic
Comment from Hotel Management
20 Mar 2023 by Marketing dept. , Hotel Management
Dear guest, in reply to your review we inform thaht you reserved a standard room, we suggest for your next stay to verify the typology of rooms available ( we dispose of rooms facing the sea - rooms with terrace - suites and execuive suites) . we hope to welcome you again to our hotel
by A verified traveler
Posted 18 Sep 2022
I have stayed here many times over the years, but this time the overhead shower nozzle was not working; only the hand held nozzle worked.
It made it difficult for me to wash with only one hand free, with the nozzle in the other, especially since the back of the shower is open and often got the floors wet when showering.
Comment from Hotel Management
13 Oct 2022 by Marketing dept. , Hotel Management
Thank you for providing your feedback and letting us know about your experience. We apologize that you had a problem with our shower. Please, do not hesitate to ask them to the housekeeper or to the reception for your next stay to solve the problem during your stay. Best Regards
by A verified traveler
Posted 16 Apr 2022 on Hotels
Nice and clean Hotel
Comment from Hotel Management
19 Apr 2022 by Marketing dept. , Hotel Management
Dear guest, thank you for sharing your experience . We are pleased to welcomed you as our guest.
by A verified traveler
Posted 24 Mar 2022 on Hotels
Comment from Hotel Management
19 Apr 2022 by Marketing dept., Hotel Management
Dear guest,
thank you for your appreciation.